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概要
Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team
项目
工作经历
Customer Relationship Officer
Solving customer issues in a timely manner.Managing customer calls & maintaining business documents.Handling customer accounts.Maintain KPI..Discounts for repeat customers.Excellent customer service.High rate of customer engagement, touchpoints, and feedback (surveys,phone calls, etc.)
Coordinator
Survey management & programing..Report writing.Read insurance claim Email chat with insurer and clinet..Worked at outstanding Making a PLRReport finalize and scanning..
Report Writing
Making to all type of reports and also study to case relevant to it ( Marine, Miscellaneous & fire)
Uploaded documents on the given insurance portal
Assistant Accountant
Data entry on the given software/portal..
Maintaining records and same has been reported to senior management..
Filling..
Annual closing..
Maintain petty cash..
Coordination with banks..
