Major Assignments as Director Program: 
1.       Program Development & Strategic Direction
 Lead the 2021-22 Annual Development Planning and Review Meeting, shared planning for 2022 with Regional Heads & Teams and program specialists.

Developed Activity based plan as effective planning tool for FY 2021-2022 to discuss and finalize for the Annual Review Planning Meeting
Developed various survey forms to collect data on the ground to improve program and project planning and delivery – also developed baseline study for two Tehsils of District Tharparkar.
Provided strategic direction and guidance to regional teams and program specialists to develop the 2022 Annual Development Plan through extensive meetings and brainstorming 

2.       Program Management & Implementation (Program have foot prints in 91 Tehsils & 53 Districts from Tharparkar to AJK)
·         Supervised and managed Education & Literacy Program with 49 formal and non-formal primary & secondary school all over the Pakistan having 245 teachers and 4,020 enrolled students 
·         Monitored program activities through frequent monitoring visits to regions and program area to assessed the ongoing activities of the program
·         Planned and executed the formal capacity building program of 245 teacher's  
·         Developed and implemented weekly monitoring framework to review the weekly tasks performed by RPMs and propose an action plan based on them
·         Led the weekly performance review meetings of all regions to review the planning and monitoring of the ongoing activities
·         Frequently visited to assess the needs of the new program development in program areas, 
·         Supervised and managed the Primary Healthcare Program with 9 (nine) Community Health Centre (CHCs) of HDF across the Pakistan (Tharparkar to AJK)
·         Successfully completed the registration and licensing of the HDF Community Health Centre's (CHCs) with Punjab Healthcare Commission (PHC) in a short period of time
·         Introduced and initiated implementation of the Minimum Service Delivery Standards (MSDS) in the 9 (Nine) CHCs of HDF
·         Timely completed 150 WASH projects within 4 (four) months under the Sustainable Environment Program with close consultation with regional teams
·         Improved the QA (Quality Assurance) standard in all program activities 
·         Supervised, managing the outreach partnerships of microfinance with couple of leading Micro Finance Institutions (banks) under the Livelihood program 
·         Revised and developed the Social Mobilization strategy under the Capital Development program, with a particular focus on engaging the female and youth segment of the community through identification of honest and competent local leadership
3.          Monitoring & Evaluation:
·         Supervised and managed M&E section for smooth program monitoring & implementation against Annual Development Plan (ADP)
·         Designed, supervised and managed Baseline Study in Tehsil Tarparkar under M&E section
·         Developed monitoring framework to monitor the progress of the Region against the ADP Targets
·         Review and monitored the progress of ongoing USAID and other donor projects and submission of monitoring reports timely.
 4.       Co-CEO (May-Sept 2022)
Led the organization as the role of the Co-CEO during the absence of the regular CEO of the organization and performed the following role as additional responsibilities: -
1.       Led the Grants Management and donor liaison departments for smooth coordination, liaison and reporting with individual and institutional donors
2.       Initiated and developed new project and program proposal for the new projects in health education and flood relief (with USAID & DMAID)
3.       Developed partnerships with various organizations/partners
4.       Led the HR team for TORs development and hiring of project staff (USAID)
5.       Managed the yearly program budget of 666 million (PKR) / 4 million US$
6.       Led the Board meetings, prepared plan and agenda of these meetings with close assistance of the company secretary
7.       Presented quarterly program progress and planning to the BoD (Board of Directors) members and the executive body
Chaired the EMC (Executive Management Committee) meetings as Chairperson that was constituted by the BoD for smooth running of the organization business. 

1.       Process Monitoring:
With sole purpose to track the use of inputs and resources, along with examining how activities and outputs are delivered of the various departments and directorates of PHC, how are efficient, effective, sustainable, and in line with PHC’s strategic business plan (SBP). The following were the main assignments to ensure in-house monitoring: -

Monitored Inspection process of field inspection teams on 20 (twenty) randomly selected indicators.
Compiled and developed information/data of assigned departments for the analysis and reporting to management
Developed Anti Quackery Hearing checklist for monitoring of hearing process and reporting of deviations on weekly basis.
Developed checklist for the monitoring of Capacity building workshops (CBWs) arranged for the Healthcare Establishments (HCEs) representatives

2.       Compliance Monitoring:  
To ensure compliance of Minimum Service Delivery Standards (MSDS), regulations and laws, ethical standards, with the objectives to assist and facilitate PHC teams, directorates and departments in keeping their activities on track with identification of deviation from policies, procedures and set targets; and recommending corrective measures through the following: -
·          Lead the study of Sustainability of Minimum Service Delivery Standards (MSDS) on licensed Category-I Hospitals across the Punjab (Public & Private) to assess whether the licensed hospitals are sustaining their level of compliance with the prescribed minimum service delivery standards after qualifying and obtaining a license from PHC. (Oct –Dec 2020)

Monitored various Departments and Directorates of PHC as per Annual Operational Plans
Developed monitoring frameworks documenting targets met delays, reasons for delays, and recommendations for further action. (monthly, weekly, annually)
Monitored qualified HCEs after 6-8 weeks of qualification for the regular licensing of PHC – conducted monitoring on 42 (forty-two) randomly selected indicators for the assessment of sustainability
Conducted and reported census data validation of HCEs in 14 Districts and 42 Tehsils of Punjab

3.       Contextual & Beneficiary Monitoring & Special Assignments: -To identify and measure risks, assumptions, or any unexpected situations and to tracks stakeholder complaints and feedback mechanism accomplished the following tasks: -
·         Monitored complaint department through complaint management sheet of case workers to monitor the Grievance Redressal process.
·         Lead the Anti Quackery Campaign across the Punjab (2018)
·         Conducted special inspections of HCEs in Lahore focusing on hospital waste management. (January, February 2018)
·         Monitored visits to check the sustainability of MSDS (Minimum Service Delivery Standards) to Qualified Matab’s across the Punjab province. (March & July 2018)
·         Monitored 89 Qualified Basic Health Units (BHUs) across the Punjab province to check the sustainability and implementation on MSDS (July 2018 to June 2021)
·         Conducted special inspection of Maternity homes in Lahore district. (January 2018)
·         Performed the different tasks as In-charge of COVID 19 Control Room; that was established during the pandemic situation. (March 2020 to June 2021)

•         Coordinated and planned all operational activities at secretariat level;
•         Developed close liaison among the HRD network secretariat and project offices located in FATA (Mohmand Agency) Multan, South Punjab, and Sialkot.
•         Managed the activities of IRC (International Rescue Committee) USAID (Umeed Jawan & Mera Haq TDEA) Gender Equity Project, Sialkot funded by the ILO and Lincoln Corner US Embassy project.
•         Performance management of the procurement, security, logistics, and administration teams;
•         Maintained internal Standard Operating Procedures (SOPs) and operational policies;
•         Improved processes and policies of support in organizational goals
•         Coordinated and monitored the work of various departments and projects (USAID, ILO, IRC, and Lincoln Corner US Embassy)
•         Organized and recruited and placement of staff required as per the donor (projects) requirements
•         Led the negotiation and preparation of lease and contracts for all HRDN rented premises and equipment.
•         Safety and maintenance of premises and equipment
•         Provided support to higher management in various issues when required
•         Arranged and coordinated National and International Level Trainers Retreat & Conferences
As Manager HR

Developed HR policy, procedure manual
Assisted management in staff hiring for HRDN regular and project staff (USAID Umeed Jawan & Mera Haq and IRC for FATA and Lincoln Corner Project)
Developed and Manage job advertisements, Test & interviews for the hiring of new project staff on different locations (South Punjab, FATA, GB, ICT)
Managed documentation of the recruitment & selection process for office and donors
Arranged and manage different interviews, tests for the secretariat and projects positions
Developed job advertisements as per the requirement of the projects
Initiated staff training needs assessment
Planned regular and periodic meetings with Auxiliary staff in coordination with management
Regularly updated and maintained the personnel files of employees containing full details and continue updating


Maintained employees leave, attendance, medical and other records of staff
Prepared various policies such as promotions, appointments, separations, Within Grade Increases and regularly update the staffing reports to the management
Developed employee’s handbook
Supervised grievances and implemented disciplinary procedures
Planned, arranged and delivered orientation workshops for new inductions

•Consultant - Capacity Building & HR at “Human Resource Development Network”
•Part of consulting group “Whiteboard Management Solutions”, Islamabad, specializing in areas of program evaluation, impact studies, baseline surveys, institutional assessment and capacity building.
•Visiting Faculty member at Department of Extension & Communication, Arid Agriculture University, Rawalpindi, since October 2012. Teach BSc and MSc students. Also develop course curricula, assist students in undertaking different research assignments and designing student’s assessment tools.
•Conducted program evaluation of the National level organization, set up in 1990 with a $30 million endowment from USAID. and organization is grant-making institution and has funded some 1,300 NGO projects. Support for women’s development is one of its primary objectives.
•M&E/Training Consultant with Agfo Innova Pvt. Ltd. Islamabad, for a project relating to an assessment and capacity building of Producer Marketing Groups (PMGs) which are farmers groups formed by the FAO (Food & Agriculture Organization of United Nations) in 8 flood affected areas. I was mainly responsible, institutional assessment of PMGs and arranging community-based trainings for the PMGs members and acting as key resource person in these trainings.
•Designing and delivery of training on M&E and develop M&E tools for the project staff of FAO (Food & Agriculture Organization of United Nations)

Organization: PUNJAB RURAL SUPPORT PROGRAM
Punjab Rural Support Program is operational in 34 districts of Punjab province with objective of Poverty alleviation in the rural areas of Punjab.
Designation: Regional General Manager, (2011-12) Lahore Region (Additional Charge). Supervising 4 districts,
Responsibilities:
• Managed all PRSP operations in the region including, social mobilization, capacity building program of communities and staff, micro finance, physical infrastructure, gender and development, community primary schools program
• Oversaw financial management and reporting and HR matters,
• Organized Capacity Building of professional male and female staff and of the Community,
• Managed Social Mobilization of communities, and the staff field unit teams,
• Gender sensitive arrangements for female staff to stay and work at Field Units; (2,800 Women’s Organizations in region),
• Supervision of Community Primary Schools Program with special reference to rural girls, with O&M by the Women Organizations.
District Manager, Lahore, PUNJAB RURAL SUPPORT PROGRAM (PRSP), 2006 – 2012
• Managed operational activities of PRSP including guidance of social mobilization and field teams at district level,
• Management of Capacity building of professional, project staff and community,
• Managed:
 Community Primary Schools Program
 Physical Infrastructure Schemes (CPIs)
 Micro Finance
• M&E – Responsible for M&E and reporting of performance at district level. Measured progress against agreed indicators; through
• Monitoring visits of male and female Community Organizations in district,
• Monitor the performance of these COs through already agreed indicators, e.g understanding of program philosophy, maturity of COs, regular COs meetings, willing on voluntarily savings, present achievements and future plans regarding sustainability of these grass root institutions etc.

DAMEN (Development Action for Mobilization and Emancipation)

DAMEN is a non-profit, non-governmental organization established in May 1992 under Societies Registration Act and working for alternative development at grass-root level in Pakistan.
Designation: Area Manager, 2006
Assignments:

• Managed field offices under Area office,
• Participated in weekly meetings of the Loan Approval Committee to approve/ rejects loans,
• Made visits to the home schools and health care centers working under area office and monitored their progress and provided guidance to staff.
• Managed & facilitated evaluation studies on Micro Finance, by the donor, at Area level,

COMMUNITY SUPPORT CONCERN (CSC)
Community Support Concern is recognized as a development organization striving for the empowerment of low-income families, youths, and women; particularly those women who belong to remote rural and underprivileged semi-urban areas.
Designation: Project Manager, 2005 to 2006
Assignments:
• Manage operational planning activities and ensure implementation of operational plan for all filed and head office level operations;
• Monitor progress towards operational and financial self-sufficiency;
• Design interventions and adjust policies to improve probability and outreach;
• Ensure consistent delivery of services throughout all operational areas;
• Strengthen lending policies and procedures;
• Supervise improvement and standardization of client training;
• Design and conduct training need Assessment
• Deliver sessions in staff trainings,
• Plan and oversee implementation of an effective capacity-building programme for staff;

Punjab Rural Support Program is operational in 34 districts of Punjab province with objective of Poverty alleviation in the rural areas of Punjab.
Program Officer Human Resource Development, March to October 2005
Responsibilities:
• Design and conduct Training Need assessment;
• Design and develop capacity building program for professional staff and community,
• Design and develop curriculum,
• Conduct training programs; deliver sessions in staff and community trainings,
• Design and conduct follow up of training program,
• Develop linkages and close working relations with other NGOs and Govt. departments/ line agencies and other stake holders; to advocate and facilitate training activities.

Social Organizer / Team Leader Punjab Rural Support Program, Lahore Region (PRSP), 2001 to 2005

Intern Social Organizer Punjab Rural Support Program, Lahore Region.(PRSP), 1998 to 2000