Over 12 years of experience, a performance and technology oriented professional possessing immaculate knowledge and expertise in Information Technology Support & Office Operations. With working skills of multitasking and multiethnic environment; comprehensive knowledge of Project Management, administration, documentation, data entry, general accounts, inventory, logistics, networking, cctv and office operations as well. Apart from industrial and management experience I also have wide experience of Teaching/Assistant at A levels, graduate and post graduate level in well reputed institutions of the region. Good team player has capability to ensure effective execution and timely delivery of services throughout departments to meet organization’s objectives. Well-versed communicator with skills of team collaboration, time management, work priorities, along with problem-solving and decision making skills.
Troubleshooting, Installation and maintenance of computer systems, dealing with computer hardware and software components, ensure cost effective delivery for the IT equipment’s and services, monitors network utilization and performance, network support, implements procedures for network optimization, reliability, and smooth availability, data backup and recovery, inhouse / remote site support, desk support to teachers campus staff and other I.T equipment users, identify problem and implement in time strategic solutions, following security protocols and practices to protect the organization's data and systems from cyber threats, coordination with vendors for IT related products, software and services, managing all IT-related matters including data, wireless communications, networking, CCTVs and IT infrastructure. Documentation as per SOPs and reporting accordingly.Troubleshooting, Installation and maintenance of computer systems, dealing with computer hardware and software components, ensure cost effective delivery for the IT equipment’s and services, monitors network utilization and performance, network support, implements procedures for network optimization, reliability, and smooth availability, data backup and recovery, inhouse / remote site support, desk support to teachers campus staff and other I.T equipment users, identify problem and implement in time strategic solutions, following security protocols and practices to protect the organization's data and systems from cyber threats, coordination with vendors for IT related products, software and services, managing all IT-related matters including data, wireless communications, networking, CCTVs and IT infrastructure. Documentation as per SOPs and reporting accordingly.
Skills: Information Technology Infrastructure · Network Administration · Computer Hardware Installation · Computer Hardware Troubleshooting · Windows Server · IT Infrastructure Management · IT Project & Program Management · Computer Hardware · System Installations · New Installation · Operating Systems · Installation of Operating system · Windows · Software · Peripheral devices Installation · Computer Network Operations · Computer Hardware Troubleshooting · Computer Networking · Software Installation · Computer Hardware Installation · Customer Relationship Management (CRM)
Answer and direct phone calls.
Organize and schedule appointments.
Plan meetings and take detailed minutes.
Write and distribute email, correspondence memos, letters, faxes and forms.
Assist in the preparation of regularly scheduled reports develop and maintain a filing system.
Update and maintain office policies and procedures.
Order office supplies and research new deals and suppliers.
Maintain contact lists.
Book travel arrangements.
Submit and reconcile expense reports.
Provide general support to visitors.
Liaise with executive and senior administrative, assistants to handle requests and queries from senior managers.
Coordinate to Top Management for plan, develop, monitor and evaluate ICT & IT System.
Supervise and manage company website including program updates, online program registration and managing inventory.
Conduct career counseling seminars for college students, write lesson plans and develop curriculum and train other facilitators to conduct seminars.
Develop and maintain the computer systems budgets and expenditures troubleshoot all technology issues.
Coordinate with customer, SME, instructional design team, and quality assurance personnel
Explore, recommend and assist in the implementation of eLearning and interactive web-based instruction Guide, support, and bring out the potential of a team.
Collect, compile and submit sales report to Head Office on daily and monthly basis.
IT equipment’s purchasing and Handling.
Customers wise billing, invoicing in soft and hard copies.
Generating daily, weekly and monthly sales reports for supervisor.
Installation, Hardware & Software.
Networking and Troubleshooting.
Router & Peripheral Devices Installation.
Supporting the office as administration requirements.
Look after All It Equipment’s.
CCTV Camera Installation & Trouble Shooting.
IT equipment’s purchasing and Handling.
Customers wise billing, invoicing in soft and hard copies.
Billing of the order from the all over the routes of the areas.
Generating daily, weekly and monthly sales reports for supervisor.
Installation, Hardware & Software.
Networking & Troubleshooting.
Router & Peripheral Devices Installation Supporting the office as administration requirements.
Look after All It Equipment’s.
Inventory Management.
All Office Operations
Supply chain managements.
Supporting the office as administration requirements.
Look after All It Equipment’s.
Installation, Hardware & Software.
Networking & Troubleshooting.
Router & Peripheral Devices Installation
IT equipment’s purchasing and Handling
Documentations as per requirement.
Record updating & Record Keeping.
• Handling Day to Day troubleshooting of the network in the campus.
• Overall Maintenance of the system.
• Provision of IT support to the coworkers and students.
• Overall Security and Confidentiality of the entire Network and
• Data of the center
• Look after all It Equipment's
• Insure Network is working flaw Lesley
• Installation of All kind of software & Hardware
• Peripheral Devices installation
• CCTV camera's Installations
• Internet Trouble Shooting
• Hardware Troubleshooting.
• Documentations & Other Office Operations.