A highly equipped administrative assistant with experience in performing a variety of administrative and staff support duties for a specified department, Administrative work experiences and also having coordination experiences as well, Customer service expert who identifies customer needs and deliver effective solution to problems, Possesses excellent written and verbal communication skills and interpersonal skills.
Working as an operations manager a
• Supervised all managerial work
• Dealt with suppliers
• Dealt with the clients
• Prepared invoices, Memos, checques
• Collected cheques
• Submitted cheques in company account
• Maintained all company accounts/statements
• Coordinate between bank Alfalah and Benazir income support program
• Coordinate and reporting to zonal manger
• Lead and supervised team
• Dealt with general public
• Dealt with original beneficiary
• Distributed the debit cards according to program quota
• Solved beneficiary issues regarding debit cards
• Take customers calls through helpline
• Identify their queries
• Solved their problems
• Maintained customers satisfaction
• To mobilize the community and society to achieve the objective of the project