-Answering the patient calls to schedule or reschedule the appointments and updating patient\'s demographics.
-Electronically submitting the patient claims to the Insurance companies in order to get the payment
-Verifying the Eligibility and Benefits of the patient Insurances.
-Reaching out to the Insurance companies in order to verify patient\'s Authorization/Approval.
-Evaluating and adding the CPT Codes according to CMS guidelines.
-Working in softwares like E.Clinical works (ECW), Collaborate MD, CRM and Microsoft Excel.

-Reaching out to the patient's in Texas, Collarado, California, Florida in regards to their outstanding due balances.
-Inbound calls of the patient's with respect to their concerns/queries about the billing, payments or the doctor's office visit.
-Working in a software called E.Clinical works (ECW) and Collaborate Md.
-Acheiving daily targets by maintaining quality and quantity.

-Answering of the inbound calls of the patients with the greetings.
-Scheduling, registering and rescheduling the patients for initial appointments and follow-ups.
-Answering patient questions about billing and payments.
-Appointment reminders and appointment confirmation via outbound calls.
-Outbound calls to the patients to collect the copay amount.
-Maintaining and entering the customer’s data into Cure MD software. 

- Handled book keeping of the company.
- Performed data entries of invoices and receipts.
-Processing of the travel expenses of the employees to make payments.
-Evaluating and processing of the invoices to make payments of the vendors.
-Handled work pressure with high accuracy and efficiency to meet the closing deadlines.
-Worked in software called ''J.D. Edwards'' and ''Microsoft Excel''

- Escalating technical issues to the product and development teams as needed.
-Achieving sales targets by reaching out to the customers.
-Identifying and flagging the errors by customer experiences. 
-Handling work pressure maintaining quality of work.