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Shifa Fatima
CRO
Berlitz - Lahore, Pakistan
概要
Experienced Customer Representative Officer with excellent communication skills.Know how to deal with the customer and solve queries quickly.
工作经历
CRO
Berlitz
Oct 2023
- Apr 2024
| Lahore, Pakistan
Booked appointments and rescheduled appointments.
Implemented a proactive customer service strategy.
Maintained cash journals, files, and records.
Handled front desk and attending inbound calls.
Coordinated with other branches.
Customer Service Representative
Chughtai Lab
Oct 2022
- Dec 2022
| Lahore, Pakistan
Enter Description
学历
National College of Business Administration & Economics (NCBA&E)
学士,
理工学士,
Banking & Finance
2023
技能
初学者
Ability to Maintain Professionalism
初学者
Aseptic Technique Knowledge
初学者
Client Relationship Management
中级
Communication and Interpersonal Skills
初学者
Email List Management
初学者
Handle Stressful Situations
初学者
Marketing
初学者
MS Office
初学者
Promote a Positive Image of the Bank
初学者
Reporting Skills
初学者
Risk Management
初学者
Transaction Management
中级
Typing Speed
初学者
Typing Speed, Communication Skills, Leadership, Ability To Maintain Professionalism, Ms Officel
语言
中级 乌尔都语
初学者 英语
