概要

I am Software Engineer and a Senior Application Support Specialist with over 7 years of Web Design/Development and Application Support experience. With strong web technical skills from requirement gathering to support, I have achieved a lot in my professional career.

My objective is to discover and my natural talent and capabilities as to be useful for the society as a whole especially for the organization to whom I work for. My aim remains to expand the business for which I work with all my zest and zeal.

I am spearheading a team of 8 in Pakistan for a Technical Product Operations group.

Personal Attributes:

- I always believed in working more than just Job Description and going beyond the call of duty.
- I have gone through company merger and have worked as a mentor for the team to keep their moral high.
- Flexibility, quick learning and forward thinking, these attributes always helped me to grow further.
- Professionalism has always been my integral part in work and social relations.

Achievements:
- Have successfully taken over the support of new products of our parent company.
- Have been able to grow my team of 3 to 8 highly experienced professionals in Pakistan office.
- Lead projects for company support procedures documentation and delivered as per timelines.
- Lead many projects in the team to implement Lean and Pro-Active approach in the department.