supervising and supporting team to deliver an effective day to day service
 developing their expertise to enhance service and build customer relationships
 liaising throughout the business to proactively manage the impact your team has on targets and
service delivery
 working closely with Project teams to help deliver the Project strategy and delivery
 Give Constant direction to team members to ensure that all customers inquiries are rightfully
attended to on time and in best way possible to give them satisfaction
 Delegate different customer service duties to team members to ensure faster and smoother
flow of operation through division of labor

Production Planning & scheduling and delivering monthly targets efficiently
 Power user of SAP PP, MM/PM plant maintenance End user activities for Oral Care unit
 Make to Stock and Make to Order (Production plan and Rolling sales forecasting)
 Day to day Production Planning activities for Oral Care unit and Order management for
Posting Or back flashing and reversal If needed in orders, GRN, Reservations etc.
 Working according 4M Manpower, Machine, Material, Method (methods, techniques)
 Coordinate with plant manager for day to day operation and production planning, and
transfer instructions to Plant S.I,supervisor, and Operations staff
 Responsible for daily MRN for packaging & Raw material as Production plan for machine
and Reservation for Store to day Store Stock transfers Responsible for Day to day stock Transfers according to FIFO to Excise and other third
party stores per RSF as Clear from Laboratory QA and Micro laboratory as GMP
procedure
 Responsible for developing Purchase Requisitions in SAP & controlling, maintaining
inventory for the requirement of the supplies and spare parts & Service Entry Sheet
 Look After Master Data, Bill of materials, Routing, production versions for Products,
Master recipe For oral care Unit & Worked on PP Master Data namely BOM, Routings
and work centers
 Shop Floor activities including creation of orders, conversion of planned orders, order
release, availability check, shop floor papers, and order confirmations, order
information system
 Material balancing via (SAP MCRX, Office reports) and Monthly Closing for Raw and
packaging Materials for Oral care Department and Promotional Activities according to
Production Plans, RSF (Month wise/Week wise)
 Monthly Breakdown and KPI’s for Resource management and Production Lines
Improvement during Production Run
 Change over & Change part and Sanitization Scheduling according to Production plan
 Track and Trace and make sure All material availabili

Coordinate With Line manager for daily instruction for production and write in daily
instruction Book for Line Loading and Production Scheduling
 Prepare Daily MRN,SRN(if needed) for Oral Care Packaging Unit
 Check and verify daily MRN in SAP/Physical as stock Transfer from Store to day store
 Day to day operations and posting of processing and packaging planned orders
 Look after all master Data like material master,Bom,Routing and Working Center,
master recipe
 Prepare Daily Dispatch Report of Oral care Packaging and Transfer Posting
 Monitor backlogs of Regular/Promo Packing Backlog Finished on daily basis
 Prepare Weekly Schedule for Staff and shift wise casual Report of labor for Oral care as
instruction by Line Manager
 Supervise Eb4 Finished Goods Store/Day store for Packaging Material and Coordinate
for Audits(internal , External)
 Working on GMP,safety team for Floor as Team member of Oral Care
 Working according 4M Manpower, Machine, Material, Method (methods, techniques)
Monthly Breakdown and KPI’s for Resource management and Production Lines
Improvement during Production Run
 Change over & Change part and Sanitization Scheduling according to Production plan

• Coordinate With Line manager for daily instruction for production and write in daily instruction Book for Line Loading and Production Scheduling
• Prepare Daily MRN,SRN(if needed) for Oral Care Packaging Unit
• Check and verify daily MRN in SAP/Physical as stock Transfer(Migo) from Store to day store
• Daily Conversion/Back flashing/Posting/TECO of Production/process Order in SAP Oral Care Packaging and Prepare Process orders for Oral care Processing as Coordinate with Line Manager
• Prepare Daily Dispatch Report of Oral care Packaging and Transfer Posting According to weekly RSF Agreed with Sales Department
• Make sure all backlogs of Regular/Promo Packing Backlog Finished on daily basis
• Prepare Weekly Schedule for Staff and shift wise casual Report of labor for Oral care as instruction by Line Manager
• Supervise Eb4 Finished Goods Store/Day store for Packaging Material and Coordinate for Audits(internal , External)
• Working on GMP for Floor as Team member of Oral Care

• Supervise and assist in daily warehouse Stock Transfer from Plant to Eb4
• Supervise and make sure proper stacking on Pallets and Racks
• Manage Production accordingly Shifts(via coding & FIFO) and Sku wise
• Prepare Daily dispatched Report as Instruction by Line Manager
• Check and verify stock Transfer by daily dispatch department of Oral Care
• Supervise warehouse loaders within Eb4 and plant finished goods transfer
• Maintain all housekeeping and Safety standard in Eb4 ware house
• Conduct and coordinate in physical audits with audit teams(internal, external)
• Make sure all backlogs are completed on time from finished goods floor to fulfill dispatch requirements
• Submit daily Production Packets shifting report to Line Manager
Supervise and assist in daily warehousing RM& PM including:
Issuing material according to Shop Floor orders Reservations
Knowledge of stock transfer between storage locations and Plant to Plant and
reservations(one step, two step GRN)
 Involved in ISO Certification audits from last 4 years including SOPs, Corrective and
Preventive Action and JDs
 Calculating BOQ’s Regarding Material and requirements and report to Line manager for
shortages
 Responsible for internal and external stock count audits for day stores ,finished goods
and Stock items available on Production Floor
 QMS ISO 9000:2002,GMP,Code of Conduct, Emergency FIRE Team Training,

Created new database for the customer and export other monitoring scripts.
Implemented database refresh using full export for table level and full database
defragmentation, resulting improved performance and effective space management.
Installation of Windows, Linux, Database, Forms &Reports 10g and Oracle E Business Suite (an
ERP Tool), Bi Publisher including Repository Tool.
Developed many crystal reports using BI Publisher and oracle database and publisher through
Microsoft Office, Pdf etc.
Managed and resolved design issues during development stage. Worked closely with
developers.
Generated reports from the database using PL/SQL and SQL.
Added more new features to existing analysis software tools.
Trained a new DBA in our environment.
Website and desktop Application Designing and handling via Microsoft .Net with Database
Microsoft SQL Server.