I am a solutions-driven Information Technology Executive with 20+ years’ experience in project management, IT policy/ ERP system implementation, business process reengineering, accounts and inventory. Proven skills in executing well defined plans, and adhering to project schedules therefore ensuring effectiveness and compliance. I am instrumental in directing projects on design, development, and implementation of ERP applications, automation of existing business processes, technical support for ERP products for improvement of productivity. Consistently meets and exceeds expectations and delivers solutions that drive efficiencies, support operations, and positively impact the bottom line. Tenacious achiever of project and technology-related challenges with aptitude to conceptualize strategy into workable and understandable objectives for project teams. High level of competency in providing technology solutions to optimize business performance, service level agreements and resolve business issues.
My key skills include IT Infrastructure Design, Deployment & Management, Solutions Architecture, ERP & MIS Solutions Planning & Development, Business Process Re-Engineering, Customer Support, Project Life Cycle Management, Software Development & Implementation, Business Analysis, Database Design & Development, Risk Assessment and Quantification, Post-Implementation Support, End-User Training and Innovative Delivery Mechanisms
Currently I am engaged with Veritas Technologies, Lahore, as a Vice President – MIS / ERP, where I supervise training and support function for enterprise resource planning system and allocate human or mechanical resources for different MIS / ERP / BI projects. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles.
• Efficiently supervise training and support function for enterprise resource planning system and allocate human or mechanical resources for different MIS / ERP / BI projects.
• Steer system/ business analysis and information flow designs, as well as prioritize projects and work to determine the best options for implementation and assign project tasks within a supervised unit.
• Successfully design and implement measures for business process review and evaluation, and maintain project documentation, including information gathering, user workflows, and tasks completion.
• Shoulder the responsibility for managing infrastructure design including networks (LAN / WAN) and hardware, post implementation testing and debugging.
Key Accomplishments
• Established excellent relationships with clients, identified business needs and objectives, and utilized technical skills, building processes, procedures, and support to develop solutions for projects.
• Designed and executed IT infrastructure for Muazzam Shaheed Trust Hospital, Jehlum in 6 months and interchanged PC based environment with RDC to examine IT resource for 3 clients and eliminate threats.
• Strategically positioned as an IT Leader and steered efforts towards understanding business unit’s technology requirements and facilitating in translating requirements into IT project deliverables.
• Led over 6 highly visible projects and connectivity of 16 PoS outlets with head office and organized ERP system of Feiya embroidery threads to integrate imaging and radiology equipment with Oracle DB for multiple hospitals.
• Administered 4 spinning, 4 weaving, stitching, and processing units for Ideal Spinning Mills, Arshad Textiles Mills, Ishaq Textile Mills and Arshad Corporation Limited to assure seamless IT operations.
• Examined and established ERP solution covering HRM & payroll, accounting, purchases, productions, inventory, and store management to achieve communication and information flow through wireless bridges.
• Directed development and implementation of new use, administration, and support policies/procedures, as well as retained remote networks over wireless bridges for voice and data communication.
• Defined the change, executed plans, and high-level business and system requirements, as well as assessed the business and customer impacts of the releases on the business lines and customers.
Key Accomplishments
• Developed and fostered strong working relations with technology vendors and redesigned IT department and infrastructure by executing ITIL v3 to deliver cost-effective and quality service.
• Proficiently established employee tracking system for the management to track and locate employee across 13 production units located at 4 different locations in Faisalabad, Pakistan.
• Maintained remote networks over wireless bridges for voice and data communication and assured proper replacement of strategically approved rollback plan in place prior to the rollout of the software.
• Assessed needs of users/departments, prioritized modifications to core system applications, and implemented documentation requirements to resolve problem and enhance quality results.
• Played essential role in business analysis, information flow designs, database/web solutions development and deployment of local and international markets.
• Administered resources for various web portals and MIS / ERP projects, examined system, and created databases and infrastructure design including networks (LAN) and hardware.
Key Projects:
• Dynamic Consultants – Served as a Project Manager for A local software house and formulated DBs for web applications, supervised all operational and business development activities.
• Al – Rahma Soft – Actively contributed in managing and accomplishing accounts, productions / manufacturing, retail / trade sales and inventory management operations of projects for Dubai based software house.
• Al – Shifa Eye Trust Hospital – Developed an in-house software development department for the largest Ophthalmology trust hospital of Pakistan to oversee patient administration, OPD, in-patients, pharmacy, operation theatres, duty roasters, billing, and accounts.
• Saad Mansoor Bilal & Company – Established IT department, along with database system for production, retail sales, accounts, and inventory and accomplished project for established department.
• E – Mart Departmental Store – Designed database system for Point of Sales, Accounts and Inventory and devised the system to complete project in a timely manner.