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概要
To secure a position with a well established organization having a stable environment that will lead to a lasting relationship. Having 8 years experience in the field of customer relations which help me to build effective communication skills. Worked on CHRIS express, CARES which are the leading applications used in TELECOM world. I have completed all my sales level and gained maximum incentive points.
项目
工作经历
Call Center Operations Lead
Handle daily operations
Client management
Customer handling
Email support
Inbound and outbound calls
Team Lead
Leading team of data entry
Branded Retail Executive
Identify loop holes
Client management
Visits to Telenor franchises, shops and sales centers
Quality Assurance Oficier
Calls evaluations. Process improvements. Trainigs
Customer centricity and NPS
Activation support Officier
Call Center Agent
333 helpline
