Naeem Ibrahim - Assistant Marketing Manager - ZEPLC

概要

To pursue a challenging position in a progressive and well reputed organization offering professional working environment coupled with opportunities of growth and development also to work with a team and provide motivation in order to contribute towards the success of the organization.

项目

NEW PRODUCT DEVELOPMENT

工作经历

Assistant Marketing Manager

ZEPLC

Sep 2017 - 代表 | Lahore, Pakistan

a) Assist in the preparation of project documents, like implementation plans, research tools, implementation guidelines, reports, etc
b) Assist in the implementation of project activities and ensure their completion promptly.
c) On behalf of NPM, the PO will Coordinate with stakeholders for effective implementation and monitoring of project activities.
d) PO will keep track of activities and maintain a progress database/tracker
e) Coordinate with the Logistics and operations department to ensure that the purchase requests are processed on time and maintain a backup of the information regarding purchase requests generated from the program department.
f) Maintain files (hard and soft copies with backups) appropriately.
g) Organize meetings for NPM with staff, stakeholders, and partners and record minutes. Assist in internal and external reporting wherever required.
h) Regular follow-up with field teams on progress and assignments. Maintain proper record of project partners and follow up with partners on progress
i) Ensure that the tasks assigned are meeting specific objectives and are according to the policies and procedures of ARC.
J) Compile, edit, and proofread commercial proposals that contain technical content and designs ensuring that these are presented professionally.

GBO OPERATIONS

MCB Bank Limited

Mar 2016 - Sep 2017 | Lahore, Pakistan

 First point contact with the customer in the branch, provide customer service and product information.
 Deliverables Custodian handles balance inquiries of walk-in customers,
 Responsible for report generation & filing
 Retention of accounts: Enhance the value of an existing portfolio of current account & saving account customers.
 Managing Operations like Clearing, Pay Orders, DD, CDR, Lockers, TBT, etc.
 Debit/ATM cards, Lite Cards & Cheque Books custodian
 Monitoring and identification, Respond AML Queries and Alerts
 Keep locker room and locker room facilities orderly and clean during the day
 Locker Issuance & surrender
 Assist with locker Operations
 Collect and record daily Attendance on computer sheets/forms/systems as directed
 Break opening/recovery of annual Rent/Filing & Record Keeping
 Development and integration of Strategies to enhance Service Level.
 Reconcile day-to-day operations, and prepare their daily MIS reports.
 Maintaining and increasing service level for Customer Satisfaction.
 Establishing, maintaining, and expanding customer base Services.
 Servicing the needs of new, existing, and potential customers.
 Developing strategies and setting targets to boost up Branch Deposits.
 Reporting to senior managers regarding Day End Statistics.
 Keeping up to date with products and competitors