Administration, maintenance, troubleshooting, configuration, and reliable operation of computer systems and networks.
Assisting Server Administration (Backup, Printer, File, DC, DNS, Office 365, MDaemon, Active Directory & DHCP).
Management Ruckus Zone director ZD 1200 to manage Ruckus Aps. Model: R310, R320, R510, R750. Managing and Monitoring Trend net switches, updating their firmware.
Monitoring All network switches Ruckus APs, and networking devices through the PRTG Monitoring tool.
Act as the primary technical contact, delivering advanced technical troubleshooting, configuration backups, and problem-solving solutions related to Office 365, and MDaemon.
Virtualization operations using VMware Workstation, VMware Player, VMware ESXi & Oracle Virtual Box.
Installing, Configuring, and Administrating Microsoft Windows 2008,2012 2016,2019,2022 Servers.
Hands-on experience on Sophos and Endian Firewall to monitor and control Internet usage & and manage network security.
Taking essential backups of the server by different third-party software like backup4all and Good Sync software on an incremental and weekly basis policy.
VMWARE ESXI 7.0.3 installation, managing VMs and Cloud servers through vSphere V-Center.
Providing Tier III IT Support for organization IT Infrastructure up to the executive level.
Supporting users through a series of actions, via phone, IT help desk portal, either email or visiting userplace.
Keeping IT Infrastructure up to date, smooth, and secure as per company policies, budget, and
technology revolutions with evaluation, recommendation, security improvements, and system upgrades.
Monitors scheduled jobs and computer output for completeness, accuracy, and errors.
Establish, maintain, and manage user accounts and new computers.
Installation, troubleshooting, and maintenance of printers (local/network), scanners, cloud attendance
machines, TCS & Zebra barcode printers, and other IT Assets when required.
Set up virtual, onsite meetings and video conferences.
Installs configures, and maintains Anti-Virus, Anti-Spam, Anti-Malware, etc. for maximum internal network protection.
Coordination with vendors, software developers, service engineers, and banking IT Support officers to perform special IT-related operations.
Design and implementation of developments to the LAN/WAN.
Professional CCTV Services (NVR, DVR, IP camera configurations and support).
Configuration and testing of any new hardware and software.
Management of the daily data backup and retrieval scheme. Data recovery, entry, and data processing operations.
Providing support for Android, IOS & Java Based Mobile Phones.
Help desk management & IT Assets inventory management
Supervision, guidance, and training for employees and junior staff.
Any other assignments or projects assigned by Seniors.

Manage & and troubleshoot LAN/WAN network and Internet connectivity throughout the organization.
Match up with vendors for procurement & and maintenance of all IT infrastructures.
Configured and managed all attendance machine data-related employees using HIK
Vision Face detection attendance machine using IVMS-4200 attendance management software.
Create and Manage Email user accounts on a Gmail-hosted email domain.
Create and Manage Email user accounts for One Drive for data backup and synchronization for each laptop.
Configuring of TP-Link routers and Ubiquiti Unifi Access Point.
Direct network cable lying & and ducting, punching cable into IO & and patch panel. •Performing server backups on a weekly and monthly basis.
Performing One Drive backup every month.
CCTV Security Cameras Installation & Technical Support.
Work closely with fellow tech team members to provide end-user support and issue resolution.
Configured Virtual Machines on VMWare Esxi server 6-7.0.
Strictly create and maintain documentation for all processes and procedures.
Performed software and hardware troubleshooting for computers, laptops, printers, and networking equipment.
Set up software and created master images for PCs to affect savings in the time required •to load PCs.
Perform other duties as assigned.
Responsible for ensuring excellent and speedy installation and technical support at various events, meetings, and training
Monitor network devices, memory load, bandwidth usage, internet speed and performance, and troubleshooting bottlenecks and breakage in connectivity
Responsible for the backup of machine software as per the defined schedule
Prepare technical details related to equipment to be purchased e.g. laptops, desktops,
switches, cabling, etc. to ensure that all the procurement is cost-effective and as per the organization’s IT needs.
Provide excellent and speedy technical support to users to facilitate a normal course of work

Providing full support to consumers for Supply Chain management software running in the whole group developed on WEB.
Configure and Implement Ubuntu proxy server with squid package using access control list.
Configure and implemented PF-Sense server with squid proxy package & and squid guard package using transparent mode proxy.
Configure and implement an open secure shell server for transferring files & disaster backup purposes.
Configure and implement Unifi wireless access point.
Configure domain server and file server using Windows Server 2008 R2, 2012 R2, and 2016 R2.
Worked directly with various vendors to plan and deploy the entire IT infrastructure including voice and data cabling drops, server room, phone room, and IDF planning.
Rack-mounted new servers in data center and remote locations as needed, installed/upgraded Windows 2000/2003, 2008, 2012, and 2016 on production servers.
Configured Virtual Machines on VMWare ESXi server 6.0, 6.5, 6.7, 7.0.
Configured and managed all attendance machine data-related employees using ZKT •Echo attendance machine using ZKTeco Attendance Management software.
Successfully deployed IT inventory for alit-related products.
Providing end-to-end computer and networking equipment installation, maintenance, and troubleshooting.
Provide full support to resolve production machines-related queries.
Performed software and hardware troubleshooting for computers, laptops, printers, and networking equipment.
Set up software and created master images for PCs to affect savings in the time required to load PCs.
Determined user needs and matched up equipment and software to meet those needs.
Troubleshoot network issues (TCP/IP, HTTP, SSH, DNS) to internal and external customers.
CCTV Security Cameras Installation & Technical Support.
Designed and implemented LAN connectivity with the use of a 3M CAT6 UTP cable. •Learning Cisco Switching & Routing (Continue).

• Supervise & perform wide range of network administration duties including installation, maintenance, upgrades, and general support for users across factory as well as branches.
• Control proactive monitoring of all network devices, services, and servers using a combination of tools to ensure high availability.
• Estimate, test, and deploy all software and hardware upgrades to the network infrastructure.
• Implement the configuration & deployment of core and peripheral network devices, which will continuous learning of new devices (i.e. switches and long haul optical equipment).
• Monitor and review network utilization data for capacity and planning purposes.
• Run in developing, implementing, testing, and maintaining disaster recovery plans.
• Providing system, network and software related support to more than 150 users.
• Direct network cable lying & ducting, punching cable into IO & patch panel.
• Defends network by analyzing firewall security requirements through antivirus.
• Email configure on Microsoft Outlook 2007, 2010 & Outlook Express.
• Match up with vendors for procurement & maintenance of all IT infrastructures.
• Manage & troubleshoot network and Internet connectivity throughout the organization.
• Work closely with the fellow tech tam members to provide end-user support and issue resolution.
• Strictly create and maintain documentation for all processes and procedures.
• Team up with and support the work of other staff engaged in similar functions.
• Coordinate with the rest of the MIS team to meet the team objectives.
• Provide emergency 24 x 7 on-call support on a rotating basis.
• Perform other duties as assigned.