Over 3 years of experience successfully providing professional and administrative support ,able to efficiently handle competing demands with demonstrated ability to work independently , handle a variety of concurrent activities rank priorities a proactive problem solver who gets the job done.
Tender Bidding
Coordination with customers to respond on their queries
Look after Account Receivables and Open orders
Document management
Ensure proposal documents follow standard formatting and quality standards
Complaint logging in CRM
Answer to customer queries
Complaints assigning to engineers
Update customers about their warranties
Escalate customers issues to the principle
Main inventory and Log files
Send quotations for services related queries
Received inbound telephone calls to answer clients queries & Complaints
Maintain an accurate and current database
Effectively communicate with clients via telephone, face-to-face and written communication
Perform outbound calls to maintain Database
Look after all installations
Introduce value added services to customers
Responsible for Corporate Sales
Generate new business for Product ‐ Internet Lease line, Bandwidth