Highly motivated skillful person with entrepreneurial management skills having around 7 years of qualitative experience in sales, customer service and business development of Pakistan and Dubai market.
Ø Managing all the operational tasks.
Ø Maintain positive business and customer relationships.
Ø Maintaining fruitful relationships with existing customers
Ø Order taking via email or over the phone.
Ø Resolving Customer Issues over the phone in case of any rejection.
Ø Calling customers on daily basis for feedback.
Ø Produce reports when required to update management.
Ø Market survey to find out new available properties for Sale or Lease.
Ø Advertise available properties using a variety of media and promoting materials.
Ø Maintaining fruitful relationships with existing customers
Ø Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets
Ø Establish, develop and maintain positive business and customer relationships.
Ø Contacting potential clients via email or phone to establish rapport and set up meetings
Ø Negotiating and renegotiating by email or phone.
Ø Identify, measure, track, resolve and report on specific client requests and issues.
Ø Accurately file reports on client issues for management review.
Ø Analyze trends in client issues in order to facilitate product improvement.
Develop expertise to provide clients on-going support and assistance
Ø Identifying new sales leads
Ø Researching the needs of other companies and learning who makes decisions about purchasing
Ø Contacting potential clients via email or phone to establish rapport and set up meetings
Ø Pitching products and/or services
Ø Maintaining fruitful relationships with existing customers
Ø Contacting clients to inform them about new developments in the company’s products
Ø Developing quotes and proposals
Negotiating and renegotiating by email or phone.
Ø Obtaining referrals and pre-authorizations as required for procedures.
Ø Checking eligibility and benefits verification for treatments, hospitalizations, and procedures.
Ø Reviewing patient bills for accuracy and completeness, and obtaining any missing information.
Ø Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
Ø Following up on unpaid claims within standard billing cycle timeframe.
Ø Checking each insurance payment for accuracy and compliance with contract discount.
Ø Calling insurance companies regarding any discrepancy in payments if necessary.
Ø Identifying and billing secondary or tertiary insurances.
Ø Reviewing accounts for insurance of patient follow-up.
Ø Researching and appealing denied claims.
Ø Answering all patient or insurance telephone inquiries pertaining to assigned accounts.