概要

With a diverse background spanning marketing, sales, and customer/client support, coupled with experience as a linguistic executive, I bring a unique blend of skills to the table. Focused on driving results and delivering exceptional service, I thrive in dynamic environments where adaptability and communication are paramount. 


工作经历

公司标识
Customer Support Representative
Translation Empire
Oct 2023 - Aug 2024 | Rawalpindi, Pakistan

Facilitate seamless communication between clients and linguists by providing interpretation services in multiple languages.  Respond promptly to client inquiries and requests for language assistance via phone, email, or video conferencing platforms.  Ensure accuracy and clarity in interpreting technical, legal, and medical terminology to meet the diverse needs of clients.

公司标识
Customer Contact Executive
ZEM Builders
Jan 2022 - Jan 2023 | Rawalpindi, Pakistan

Provide exceptional customer support to clients of ZEM Builders, addressing inquiries, concerns, and providing information on available properties and services.  Conduct quality assurance checks on sales interactions, ensuring adherence to company standards and policies to enhance customer satisfaction.  Collaborate with the sales team to identify areas for improvement in customer support processes, contributing to increased efficiency and effectiveness in client interactions. 

公司标识
Sales Executive
S.Ali.K Associates
Jul 2021 - Oct 2021 | Rawalpindi, Pakistan

Actively prospect, negotiate, and close real estate transactions to meet sales targets and maximize revenue generation.  Develop and maintain relationships with potential buyers, sellers, and property developers to foster a robust network and expand clientele.  Provide comprehensive guidance and expertise to clients throughout the sales process, including property valuation, market analysis, and contract negotiation, ensuring exceptional service and satisfaction. 

公司标识
Sales Executive
Karakrum Marketing & Builders
May 2020 - May 2021 | Rawalpindi, Pakistan

Develop and execute sales strategies to promote plots within the housing society, targeting potential buyers through various channels including digital marketing, networking, and outreach programs.  Conduct site visits, provide detailed information about available plots, and address client inquiries to facilitate informed purchasing decisions.  Manage the end-to-end sales process, from initial contact through contract negotiation and closing, while ensuring exceptional customer service and satisfaction. 

公司标识
Social Media Handler
M&A Solutions
Oct 2018 - Oct 2019 | Lahore, Pakistan

Curate and schedule engaging content for Facebook groups to promote YouTube subscriptions and increase organic subscribers on both YouTube and Facebook platforms.  Monitor and analyze social media metrics to track the effectiveness of advertising campaigns, making data-driven decisions to optimize content performance and maximize reach.  Foster community engagement by responding to comments, messages, and inquiries promptly, maintaining a positive brand image and nurturing relationships with followers. 

公司标识
Customer Sales Representative
Instant Legal Call Center
May 2018 - May 2019 | Rawalpindi, Pakistan

Conduct outbound calls to potential claimants, providing information on injury claim procedures and eligibility criteria. Assist clients in initiating and processing injury claims, ensuring accuracy and completeness of documentation. Meet or exceed sales targets by effectively communicating the benefits of pursuing injury claims and addressing client inquiries. 

公司标识
Customer Sales Representative
Professional Reclaim Services
Feb 2017 - Feb 2018 | Rawalpindi, Pakistan

Initiate outbound calls to potential clients, offering tailored mortgage loan solutions.  Conduct proactive outreach to prospects, presenting various bank loan options. Engage with prospective customers via phone calls to discuss car loan offerings. 

学历

Foundation University Rawalpindi Campus (FURC)
硕士, 科学硕士学位, ‎
Management Sciences
2023

技能

初学者 Administration Knowledge
初学者 Administrative Management 
中级 Bulk Email Marketing
熟练 Client Dealing 
初学者 Cooordination Skills
中级 Email Marketing
熟练 Fluent in English
中级 Internet Sales
中级 Market Knowledge
中级 Online Marketing
中级 Relationship Management
初学者 SEO S
熟练 Telemarketing Skills

语言

熟练 乌尔都语
熟练 英语

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