DivpstrongI possess diverse experience of working in different areas of administration, finance, HR, and sales operations. I have worked with different organizations in Pakistan, including Paints industry, Telenor Franchise, HRSG Outsourcing, Marwa Industries (Pvt) Ltd, Engro Foods pvt LTD (FMCG) and FMCG Distributor (Pepsi & Olper’s ).I have strong computer literacy and organization Account & inventory Software (ERP) handling skills.
General Office Administration:
Prepare maintenance reports and coordinate office upkeep.
Receive and manage daily phone calls, mail, and courier services.
Greet and assist visitors who come to the office.
Monitor employee attendance and ensure punctuality.
Liaise with government departments (e.g., transport, local government) regarding advertising tax, labor regulations, and other government matters.
HR and Admin Operations:
Support internal and external HR-related inquiries and requests.
Assist in leave management and attendance tracking.
Assist in the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
Maintain attendance calendars and update records of new staff.
Conduct employee orientations and update HR records.
Assist in payroll processing and resolve any payroll errors.
Schedule meetings, interviews, and HR events, and maintain agendas.
Assist in completing termination paperwork, resignation procedures, and exit interviews.
Assist in preparing final settlements for outgoing employees.
Finance Operations:
Prepare collection reports on a daily, weekly, and monthly basis for the Finance Department.
Supervise dealer aging reports and support the trade team.
Maintain regional-level petty cash records for the Finance Department.
Prepare other financial reports as required by the head office.
Maintain vehicle log books.
Sales, Market, and Warehouse Operations:
Collect daily sales plans from trade persons.
Assist in dealer claim settlements.
Support order processing activities.
Ensure market feasibility for both trade and housing teams.
Prepare sales reports for management.
Review and rectify customer sales bills and ledgers as needed.
Ensure timely delivery of stock to dealers.
Perform regular cross-checks of warehouse stock with company reports.
Generate demand for warehouse space based on market requirements.
• Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Report to management regarding the finances of establishment.
• Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology.
• Advise clients in areas such as compensation, employee health care benefits, the design of accounting or data processing systems, or long-range tax or estate plans.
• Prepare forms and manuals for accounting and bookkeeping personnel and direct their work activities.
• Compile information about new accounts, enter account information into computers, and file related forms or other documents.
• Direct or coordinate the supportive services department of a business, agency, or organization.
• Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Enhance employee relations: Foster a positive work environment by effectively planning, implementing, and evaluating employee relations initiatives, policies, programs, and practices.
Provide HR guidance: Advise managers and supervisors on state and federal regulations and effective human resource practices related to employee issues, ensuring compliance and promoting fair and consistent treatment of employees.
Evaluate and improve training programs: Assess the effectiveness of the organization's training initiatives, identify areas of improvement, and recommend enhancements to ensure continuous employee development and performance improvement.
Facilitate orientation and training: Establish and conduct comprehensive orientation and training programs to equip employees with the necessary knowledge and skills for their assigned roles, promoting successful onboarding and integration.
Ensure compliance and policy adherence: Prepare, update, and recommend human resource policies and procedures to ensure alignment with legal requirements and company guidelines, promoting a compliant and ethical work environment.
Disciplinary actions: Undertake appropriate disciplinary actions, following established policies and procedures, when necessary to address employee misconduct or performance issues, ensuring a fair and consistent approach.
Improve HR systems: Continuously assess and enhance HR systems to support organizational growth, scalability, and efficiency, streamlining processes and optimizing employee data management.
Workflow organization: Organize and prioritize workflow, ensuring that employees understand their duties, responsibilities, and delegated tasks, promoting efficiency and productivity.
New hire onboarding: Conduct thorough new hire employee orientations, providing comprehensive information on benefit options, company policies, and procedures. Accurately complete requisite paperwork for new staff members to ensure smooth onboarding.
Performance management: Implement and oversee performance management processes, including goal setting, performance evaluations, and development plans, fostering a culture of continuous improvement and employee growth.
Employee engagement: Develop and execute initiatives to enhance employee engagement, including recognition programs, employee surveys, and feedback mechanisms, promoting a positive and inclusive work environment.
HR metrics and reporting: Collect and analyze HR data to generate reports on key metrics such as turnover, absenteeism, and training effectiveness, providing insights to drive strategic decision-making and identify areas for improvement.
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liProvide assist to Sales & Distribution manager/li
limaintain basics sales report on a daily base/li
liSend sales report to management & Sales team/li
liidentify the market issue and top up to concern/li
liPhysically check stock availability and BVS devices/li
liprovide ROI data to Higher management/li
liDaily Emailing from Top level to bottom level management/li
liOrder management /li
lioperate Account software /li
liSupervises Warehouse TPOSM in-charge (contracted resources), with execution of the responsibilities which include receiving, issuing, inventory management and report compilations of materials received./li
liAssist in data collection and compilation of different Reports such as sales tracking reports, Business Plan Tracking and various other tracking reports as and when required in order to gauge performance versus plans./li
/ul/div
ü Act as a liaison between the sales team, distributors, and Upper management.
ü Process orders and invoices accurately via email, phone, and online channels.
ü Collaborate with the Logistics department to ensure timely deliveries.
ü Prepare monthly sales reports and provide important customer feedback internally.
ü Monitor sales targets and report any deviations.
ü Compile sales reports and track sales efforts.
ü Handle invoicing and payment processing for Distributor.
ü Coordinate the sales team's schedules and maintain important documents.
ü Ensure sales-related equipment and materials are adequate.
ü Process orders promptly and accurately.
ü Monitor the team's progress, identify areas for improvement, and propose solutions.
ü Assist in organizing promotional events and preparing materials.
ü Ensure compliance with laws and company policies.
ü Manage distribution matters and maintain necessary documentation.
ü Prepare and submit sales and expense reports on a monthly, quarterly, and yearly basis.
ü Maintain accurate records of distributors and sales force.
ü Support the sales department in implementing new marketing campaigns.
ü Maintain SKU-wise stock floor records.
ü Collect daily sales reports from distributors and provide updates to management.
ü Record daily base expenses at the regional level.
ü Process and settle distributor claims, providing necessary documentation.
ü Monitor daily stock levels and manage regional orders.
ü Facilitate monthly administration expense payments.
ü Record and organize data for audit purposes and tax filings.
ü Provide supporting documents for return on investment (ROI) calculations.
ü Prepare and distribute necessary reports to the sales team and management.
ü Assist with the submission of monthly expenses.
ü Support effective communication between the region and area sales teams.
ü Assist in data collection and report compilation for sales tracking and business plan monitoring.
ü Support Regional Sales Manager in overseeing regional sales office operations.
ü Maintain accurate records of distributors, trade programs, and individual employees as instructed, Ensure adherence to relevant laws, regulations, and policies
Supervise of Secondary Sales system at the regional level, Lead to Team at Regional Level, And provide the Support to Sales Team at The Regional level.
Assist in data collection and compilation of different Reports such as sales tracking reports, Business Plan Tracking, and various other tracking reports as and when required in order to gauge performance versus plans.
Assist RSM to ensure smooth communication between Region and Area sales team by clearly presenting requirements and expectations.
I.T support: Basic troubleshooting and coordination with IS dept. for query resolutions
Assist RSM in handling Regional Sales Offices operations to ensure the smooth operations at regional, which include:
Maintain the following record (as per communicated instruction)
Distributor Records:
Trade Program Records
Individual Employee Records
ü Manage Engro Food Secondary Sales System at the distribution level.ü Maintain records of stock in & Out, segment-wise sales, class-wise sales, and damage records.ü Keep track of creditor and debtor records.ü Handle trade offers, discounts, and claim data.ü Assist sales management and team in administrative tasks.ü Utilize inventory software management tools for efficient stock management.ü Monitor inventory levels and ensure accuracy in stock records.ü Process spot sales and pre-sales billing entries.ü Collaborate with the sales team to optimize distribution operations.ü Generate reports and provide insights on sales performance and inventory managementü Conduct regular audits to ensure accuracy and integrity of inventory data.ü Handle reconciliation of inventory and resolve any discrepancies.ü Assist in forecasting and planning inventory requirements based on sales trends.ü Collaborate with cross-functional teams to improve overall distribution efficiency.ü Support the implementation of new inventory management systems or processes.ü Assist in the development and execution of sales strategies to meet targets.ü Set and monitor sales targets for the distribution team.ü Track and analyze sales performance against targets on a regular basis.ü Identify areas of improvement and implement corrective measures to ensure targets are met.ü Conduct performance evaluations and provide feedback to the team members.ü Implement sales initiatives and promotional activities to drive sales growth.ü Regularly communicate sales targets and progress to the team to foster a goal-oriented environment.
Maintain the Accounts software, Recorde sales JV, company claim, stock Received & Sales JV, Rectify Creditor & Debtor, Stock Valuation,prepare profit & loss, and Manage Cash Book of Company, bank ledger, and sales
Handle the Inventory software,
enter stock in & Out,
Enter Sales invoice, Purchase Invoice, Credit & Debitor voucher,
provide claim data to distribution.
Provide Market Reports to Concern