概要

Sales and Customers Supportn Worked as a CSR with Fiber Lynx from 1st June 2006 till 31st Dec 2007n The project was Canadian based. My role of job was to calling to customers and marketing for long distance services.n And also handling complaints from the customers after getting our services.nn Worked as CSR with Startech communication from 1st April2008 till 15th June2008.n The project was Canadian based and was for Duct Cleaning. n My role of job was calling to customers and convincing them for the services.nn Worked with Salaar technologies as TCSR for Inbound Project from 16th June 2008 till 2nd feb 2009.n The company was Canadian and there were different kind of services like Long distance calling, providing toll free numbers, VPBX etcn My role of job was to attend the calls of customers and handling customers chats. And also responding their emails. nn Worked with MRN Pakistan (PVT) ltd as TCSR for Inbound Project from 1st March 2009 till August 2009n The company was Canadian and there were different kind of services like Long distance calling, providing toll free numbers, VPBX etcn My role of job was to attend the calls of customers and handling customers chats. And also responding their emails. nn Worked with AMPM Groups (Pvt) Ltd as EMR Specialists/Medical Billing provider from 1st of Jan 2012 till 31st June 2012.n In this company there were US doctors and I was working for them as a biller dealing with patients insurances.n And scheduling patients and maintaining their records.

工作经历

公司标识
EMR specialist and Medical Billing Executive
APS NY
Jan 2012 - 代表 | Islamabad, Pakistan

公司标识
TCSR
MRN PVT Ltd
Mar 2009 - Aug 2009 | Islamabad, Pakistan

公司标识
TCSR
Salaar technologies
Jun 2008 - Mar 2009 | Islamabad, Pakistan

I worked as TCSR for inbound project. The company was Canadian based. My job was primarily customer-focused.

Responsibilities:

• Customer service and sales
• Answering customer’s calls for VPBX, TOLL FREE services and answering them by emails on daily basis.
• Chat handling of customers from all over the world
• Project managing
• Organizing and overseeing weekly team meetings

学历

University of the Punjab
学士, 贸易学士, Bachelors of Commerce‎
Accounting
所占比重 70%
2019

技能

熟练 Large volume corporate collections experience
熟练 30 WPM
熟练 drafting
中级 ICD-10
熟练 internet search
熟练 medical coding
初学者 medical transcription
中级 Travel Management
熟练 Written Correspondence
熟练 *Credit
熟练 Accounting Consultancy
熟练 Accounting+
熟练 Accounts Administration
熟练 Accounts Management Sklis
熟练 Ambulatory Care
熟练 American Incessant
熟练 Aseptic Technique Knowledge
熟练 Building Business Relationship
熟练 Business Development Process
熟练 Business Process Management
熟练 Business Process Outsourcing
熟练 Chat Support Skills
熟练 Client Relations Management
熟练 Computer Systems Analysis
熟练 Conservation Awareness
熟练 Core Operations
熟练 Customer Acquisition Skills
熟练 Customer Service Representation
熟练 Data Distribution Analysis
熟练 Deep Knowledge of the Subject
熟练 Dispatch Skills
熟练 Evaluating Risk
熟练 Excellent Communication
熟练 Excellent Organizational Skills
熟练 Fluent i English
熟练 Fluent in Engslish
熟练 Fluentent in English
熟练 Freelancer Knowledge
中级 Front Office Support
熟练 Google Spreadsheets Knowledge
中级 Handling Assignments
熟练 Hardware Command
熟练 HIPAA
熟练 HTML
熟练 ICD 10 Knowledge
熟练 ICD-9
熟练 Insurance Writing
熟练 Internet Browsing
熟练 Inventory Accuracy
熟练 IT Sales

语言

熟练 英语