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Samina Sadaf
Senior Customer Service Representative
Premier Consultancy Group - Karachi, Pakistan
工作经历
Senior Customer Service Representative
Premier Consultancy Group
Jan 2022
- Sep 2024
| Karachi, Pakistan
I worked over the as a senior customer service
Customer service representative
NBP (National Bank Of Pakistan)
Dec 2020
- Jun 2021
| Karachi, Pakistan
Phone Banking Officer
MCB Bank Limited
Apr 2019
- Oct 2019
| Karachi, Pakistan
Manage calls solve customer queries
学历
Karachi University
学士,
贸易学士,
graduation
Accounting, Business Law, Business Commounition
等级 C+
2017
govt.college of commerce and economics
中级／A级,
贸易学学生,
Commerce
accounting, business management
等级 B+
2016
Taleem Gah Dukhtarane Awam
大学入学／0级,
科学,
Science
Biology
等级 A
2012
技能
熟练
Ability to Maintain Professionalism
中级
Account Receivable Collection
熟练
Administrative Work
熟练
Admission Handling
初学者
Admissions Counseling
熟练
Banking Clause Knowledge
熟练
Banking Relationships Management
中级
Bill Payment Handling
熟练
Binding Knowledge
初学者
Branch Banking
熟练
Branch Support
熟练
Business Development
熟练
Business Development Process
初学者
Business Development Strategies
初学者
Business Problems Analysis
熟练
Business Strategy
熟练
Call Control
中级
Call Handling Skills
熟练
Call Headlining
初学者
Career Advisory
初学者
Cash Handling
中级
Cash Handling Skills
初学者
Client Acquisition Skills
熟练
Client Coordination
熟练
Client Dealing
熟练
Client Dealing Market Knowledge
熟练
Client Dealing
熟练
Client Followup
熟练
Client Relationship
熟练
Cold Calling
熟练
Communication and Interpersonal Skills
初学者
Communication Skills
熟练
Configuration Switches
熟练
Cooordination Skills
中级
Coordination Skillss
中级
Credit Collection Recovery
中级
Credit Risk Analysis
中级
CRM Database Management
中级
Cross-Cultural Communication Skills
中级
Customer Acquisition Skills
熟练
Customer Analysis
熟练
Customer Care
熟练
Customer Care Representation
熟练
Customer Contact Skills
初学者
Customer Data
熟练
Customer Dealing
熟练
Customer Interaction Management
初学者
Customer Relationship Management
熟练
Customer Satisfaction Management
熟练
Customer Service
