概要


Over 6 years of experience in managing and providing result-driven Account & Operations Management, Customer Support & Services and Sales & Business Development Management for both National and International Clients with an ability to exceed organizational expectations. 


工作经历

公司标识
Customer Success Executive
Gaditek Associates
Jan 2021 - 代表 | Karachi, Pakistan

公司标识
Senior Talent Advocate
Arthur Lawrence LLC
Feb 2020 - 代表 | Karachi, Pakistan


Working directly with the client to understand their needs. Analyzing their core requirements, delivering to the team, prioritizing the workload and constantly staying in touch to gather work progress
Up-sell clients with current availability of resources and assets for fast delivery
Responsible for upselling of new projects, demands and talent pool .

公司标识
Supervisor and Sales Support Executive
aika.INC (AT&T – USA)
Jan 2019 - Jan 2020 | Karachi, Pakistan


Developed new filing and organizational practices, saving the company $3,000 per year in contracted labor expenses.
Maintain utmost discretion when dealing with sensitive topics.
Schedule and coordinate with clients to generate sales and control quality of inbound support.
Trained 6 representatives during a period of company expansion to ensure attention to detail and adherence to company policy.
Manage travel and expense reports for department team members.

公司标识
Client Management Specialist
Tribe Consulting
Apr 2018 - Dec 2018 | Karachi, Pakistan


公司标识
Client Management Specialist
IBEX Global
Dec 2017 - Apr 2018 | Karachi, Pakistan


公司标识
Talent and Client Management Specialist
Virtue Solutions
Nov 2016 - Nov 2017 | Karachi, Pakistan


公司标识
Talent Acquisition and Client Management
Fast Chasers
Dec 2014 - Nov 2016 | Karachi, Pakistan


学历

Al hamd business School
学士, 艺术学士, ‎
Business Administration
2023
GOVT. Premier College Karachi No.1
中级/A级, , ‎
Commerce
2018
The Foundation School
大学入学/0级, , ‎
Computer Science
2016

技能

熟练 Relations Management
熟练 Talent Acquisiition

语言

熟练 乌尔都语
熟练 英语