概要

Ensure effective and efficient handling of customers in the branch and provide them services according to the laid down service and quality indicators. br/Handle account opening and its related processes. br/Manage customer correspondence. br/Review and monitor the service indicators assigned to the branch and take effective steps for its achievement. br/Guide walk in customers for loans to the sales office. br/Coordinate all communications pertaining to staff within the branch and with the head office. br/Prepare tax and other reports for further submission to OM and Head Office. br/Ensure verification of the entire inventory of Fixed Assets by physical check once a year and reconcile fixed assets register. br/Maintain the leave register. br/Maintain records of all kinds of correspondence, circulars etc. br/Be the custodian, along with the other officer, of security stationary/checque books. br/Be the owner of the administrative support to the branch needs in term of the staff facilities and customer management. br/Back up of Cash Teller. br/Any other responsibility assigned by OM/BM.br/Ensure friendly and responsive customer service by providing excellent customer service skills. br/Process all customer transactions in currency and bearer instruments. br/Processing Cash Deposits and withdrawals (Ensuring regulations as described in Ops Manual) br/Ensure accuracy of Cash sorting as per SBP Clean notes policy. br/Identifying and reporting Counterfeited Notes. br/Accurately processing all Checque deposits (all outward clearing instruments). br/Ensure Exchanging Cash between Tellers in case of more than one teller. br/Ensure accuracy and observe Turnaround Time (TAT) as per Banks Standard. br/Ensure balancing cash at the end of day (Physical Cash with system T24). br/Ensuring compliance with the Bank policy and procedure and local statutory requirements e.g. money laundering guidelines to prevent possible losses, frauds and forgeries & suspicious entries. br/Be the Custodian of allocated Keys and Stamps.

工作经历

公司标识
CSO,Teller
Mobilink MICROFINANCE BANK
Jul 2019 - 代表 | Liaquat Pur, Pakistan

cash receive cash withdraw account opening,Kyc , clearing,STR,CTR ,DD,TDR etc

公司标识
Cashier
Mobilink microfinance bank
Jun 2019 - 代表 | Khanpur, Pakistan

good experience

学历

The Islamia University Bahawalpur
硕士, 科学硕士学位, MCS‎
c++, java, DBMS
CGPA 2.6/4
2018

技能

熟练 Answering Inquiries
熟练 Banking
熟练 Customer Relationship Management
熟练 Customer Service
熟练 Customer Service Skills
熟练 Customer Services Skill
熟练 Financial and Budgeting Skills
熟练 Official Tasks Handling
熟练 Security Principles

语言

熟练 Saraiki
熟练 旁遮普语
熟练 乌尔都语
熟练 英语