Assistant Supply Chain Manager–I am responsible for running operations,
• Managed 10 direct reports in 4 functional departments: demand planning, materials management, warehousing, transportation, and customer service.
• Review purchasing decisions, orders and vendor contracts to ensure requests are met in a timely manner.
• Address and resolve all order discrepancies immediately to ensure quality and maintain the organization's reputation.
• Established Receiving Inspection Dept., Inventory Count Programs, & warehouse re-layout improving material flow.
• Developed and implemented effective inventory controls, eliminating shortage to improve rapport with outside vendors.
• Monitoring data management to keep accurate product, contract and invoicing information.
• Working closely with suppliers and customers to improve operations.
• Negotiating contracts to reduce costs and achieve maximum efficiency.
• Obtaining quotes for transportation and also making cost comparisons.
• Knowledge of managing returns and rejections professionally & promptly with suppliers.
• Planning of procurement, production, inventory control, logistics and distribution.
• Ensure that products are delivered in a good state and on time.

Accounts and Inventory Controller – am responsible for running operation
• Maintaining optimal stock levels to ensure timely availability of products.
• Setting operational standards for all staff to follow.
• Managing excess and ageing stock.
• Reviewing service levels on a continuous basis.
• Minimizing exposure to obsolete and excess stock.
• Putting forward recommendations for operational policy, procedures and goals.
• Creating and maintaining spreadsheets to report and analyze data.
• Presenting written reports and analyses to Director Operations.
• Coordinating the shipment of goods from the Logistic department.
• Investigating missing inventories.
• Prepare salary and wages cost sheet on monthly basis.
• Prepare Daily Stock Production Report (DSPR)
• Prepare Management Information Report (MIS)
• Verifying Payroll Approx 1300employees
• Monthly stock taking.
• Verifying company and contactors bills.
• Salary Disbursement.
• System and documents implementation.
• Special task assign by management.

Assistant Manager – am responsible for running operation
• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Managing and motivating a team to increase sales and ensure efficiency.
• Managing stock levels and making key decisions about stock control.
• Analyzing sales figures and forecasting future sales.
• Dealing with staffing issues such as and performance reviews, as well as providing or organizing training and development.
• Ensuring standards for quality, customer service and health and safety are met.
• Resolving health and safety, legal and security issues.
• Responding to customer complaints and comments.
• Organizing special promotions, displays and events.
• Attending and chairing meetings.
• Updating colleagues on business performance, new initiatives and other pertinent issues.
• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
• Maintaining awareness of market trends in the industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
• Promoting the organization locally by liaising with local schools, newspapers and the community in general.
• Dealing with sales, as and when required.
• Keeping close watch on variance.
• Managing ERP.
• Project sales for day & assign task to every team member for the day.
• Look after administrative work in the branch.
• Whole sole responsible for the restaurant in the absence of Restaurant General Manager.
• Controlling variable and semi variable cost.
• Make sure restaurant meet it KPI’S.

• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative
• Fulfills requests by clarifying desired information; completing transactions
• Provided callers with information on internet packages, value added services and promotions.
• Generated tickets for problems that cannot be resolved over the phone.
• Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
• Make information, services, and complaint systems easily accessible
• Survey customers to determine the kind and quality of services
• Multitasking
• Maintain average handle time (AHT)
• Maintain KPI’S