A multi-skilled professional with a good experience in HR domain. A goal oriented and decisive personnel with an ability to deal with all the human resource matters according to the needs of the organization. Experienced in providing timely and up to date HR advices to both managers and employees whilst at the same time making sure both the employee and employers interests are best represented. Extensive knowledge of working practices, recruitment, pay, conditions of employment and diversity issues.
Function as a Deputy Manager HR/Technical Recruiter to provide end to end recruitment of technical resources and to ensure a high level of operational efficiency in a timely and cost-effective manner by managing all major HR functions like Employee Relations, Compensation & Benefits, Compliance, Training & Development. Directly reporting to CEO & COO and close coordination with Project Manager & CTO.
· Managed cross-functional team of accounts, administration & human resources of 4 resources.
· Have hired more than 60 technical resources from junior to senior level in one-year span.
· Active & Passive sourcing with the help of networking through referral contacts and keeping a gigantic database of qualified candidates and segregating them based on skill sets and seniority level.
· Oversaw annual performance review and merit increase process; developed and implemented new merit structure after thorough research and analysis of similar-sized companies.
· Conducted a successful salary survey to benchmark the company to provide market competitive compensation.
· Develop, introduce, and administer fringes and perks like Provident Fund, Long Service Awards, Quarterly Performance based bonuses and allowances (fuel, mobile, vehicle repair & maintenance).
· Negotiated with vendors to avail best option of health insurance.
· Managed a company of 80 resources and maintained the absenteeism rate to 1.5% and turnover rate to 1.68% in this year.
Worked on HR dashboard to present the big picture to the higher management.
Handling full spectrum of HR from recruitment to development and retention of manpower.
Talent Management & Acquisition: Delivered full-cycle recruitment solutions for different
vacancies across the organizational levels and an array of job functions like Php, iOS,
Android, SQA, DevOps, Power BI, Oracle ADF, RPA, UI/UX, Digital Marketing, SEO, Technical
& Content Writing, Business Development, Machine Learning, Blockchain Technology, Unity
3D Game etc
Organizational Development: Preparation of policy drafts, presenting of drafts to CEO for
approval, publishing and implementation of policies in coordination with department heads.
Initiate the HR process across the departments and counselling regarding policies and
procedures.Preparation of different forms to record and track the information.
Employee Relation: Investigated, fielded, and resolved any complaint to form resolution to
workplace issues. Participated in conflict resolution management, mediations and employee
grievance process. Exit interview, counselling and mentoring etc.
Directed and efficiently managed the complete HR & Admin department, but mainly my responsibilities were related to Recruitment & Selection, Benefits Administration, Performance Evaluation & Appraisal, Training & Development, and Employee Relations, reporting to the CEO.
Recruitment & Selection: Responsible for complete talent acquisition cycle from manpower planning to on boarding of candidates. Handling technical and non-technical recruitment completely.
Effectively recruited IT Professionals of different technologies; ios, android, php, .net, asp.net, ror, python, django, voip, salesforce, full stack & mean stack, sqa, content writer, ui/ux, digital marketing etc.
Employee Relation: Investigated, fielded, and resolved any complaint to form resolution to workplace issues. Participated in conflict resolution management, mediations and employee grievance process. Counseling and mentoring etc.
Organizational Development: Preparation of policy drafts, presenting of drafts to Upper Management for approval, publishing and implementation of policies in coordination with department heads.
Training & Development: Facilitation for in-house training, TNA, Record management, Certificates distribution.
Benefits Administration: Devising the benefits and allowances for all departments, health insurance reimbursement etc
Performance Appraisal: Managers counseling, Probation evaluation, Performance analysis, KPIs & Increments. Supervising company-wide performance evaluation process, training of all stakeholders regarding performance evaluation / management and its tools, consolidation of evaluation data.
Function as a HR Generalist to ensure a high level of operational efficiency in a timely and cost effective manner by managing all major HR functions.
Recruitment & Selection: Manpower planning, Advertising, Sourcing, Scrutinizing, Pre-screening & Tele-interviewing, Scheduling & Coordinating with candidates, Interviews, Feedback after interviews, Offer & Rejection emails, on boarding, Database Management, Orienting new employees.
Effectively recruited IT Professionals of different technologies; ios, android, php, full stack & mean stack, networking, linux administration, sqa, voip, content writer, ui/ux, digital marketing etc.
Employee Relation: Employee engagement, HRIS, Employees Surveys & Questionnaire, Grievance Handling, Corrective Actions, Exit Interviews.
Training & Development: Conducting training of all stakeholders on relevant processes, policies and framework, coordination for external training.
Compensation & Benefit: Payroll management, Allowances & perks, F&F settlement, Loans, Leave encashment, Overtime calculation, EOBI, Health Insurance claims reimbursement.
Performance Appraisal: Probation evaluation, Performance analysis, KPIs & Increments.