A professional with 8+ years of experience in human resources management, HR Operation , Administration , Business Operations, Business Support, Client Retention, employee engagements, change management and organizational development. Expert in implementing change, skilled in handling multicultural workforce, HR processes, including recruitment, performance management, training & development along with compensation & benefits. Demonstrated strengths in designing and implementation of quality management systems and assessing training needs in the command and arranging training sessions to keep skill-level up-to-date.
MAJOR CLIENTS & PROJECTS
Manage key account portfolio
Manage HR Outsourcing Services
Establish strong, long-term client relationships
Enhances the human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
Maintains the work structure by updating job requirements and job descriptions for all positions.
Supports staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes.
Rationalize Factories & Plant Headcount to optimize HC budget.
Recruitment of Factory, Plant, warehouse Management & Non-Management roles.
Lead HR projects, like HRMS execution, compensation revision, HR Ops SOPs. Etc.
Prepare budgeted Head count for Factories, Plant & warehouses, and track HR metrics.
Provide guidance and input on business unit restructures, workforce planning budgeting, appraising performance, rewarding employees, aligning strategy with business goals and succession planning.
Analyze workforce information and employment issues and work with managers to develop plans and solutions.
Develop and nurture partnerships through human resources to bridge the gap between management and employees.
Meditate and resolve complex employee relations issues and address grievances and conduct effective, thorough and objective investigations.
Analyze trends and metrics with the other HR sub-departments and suggest new HR strategies.
Plan the entire KPI’s development model for Factory operations and Plant Operations job roles.
Develop comprehensive Performance Leadership Development Plans across the organization with helped in succession planning.
Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counseling employees and supervisors.
Implements employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management
Determines employee benefit interests by conducting employee surveys; analyzing responses
Provides management planning and control information by collecting, analyzing, and summarizing employee benefit data and trends
Maintains employee confidence by keeping benefit information confidential
Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures.
Assist in developing, implementing, and improving HR policies and procedures
Completes human resource operational requirements by scheduling and assigning employees and following up on work results.
Manages human resource staff by recruiting, selecting, orienting, and training employees.
Update current and design new recruiting procedures (e.g. job application and onboarding processes)
Manage the recruitment and selection process
Evaluating staffing needs.
Implement new sourcing methods
Developing the HR agenda.
Developing HR strategies, policies, and practices.
Improving and monitoring employee productivity.
Structuring compensation and benefit packages.
Managing staff wellness initiatives.
Improving relations between staff and employers.
Overseeing recruitment efforts.
Managing and allocating HR funds.
Review recruitment software and suggest the best option for company needs
Research and choose job advertising options
Contributes to team effort by accomplishing related results as needed.
Coordinate internal resources and third parties/ vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Meetings with clients to ensure they are satisfied
Visits Client locations including Fields/ remote locations / factory locations (including out-stations)
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Manage the relationship with the client and all stakeholders
Create and maintain comprehensive project documentation
Aligning staff to business objectives
Planning strategic HR initiatives
Communicating role expectations
Maintaining staff relations
Improving relations between staff and employers
Meeting with new clients for Business
Build the company’s professional network through relationships with HR professionals, colleges and other partners
Develop and implement HR strategies and initiatives aligned with the overall business strategy
Bridge management and employee relations by addressing demands, grievances or other issues
Support current and future business needs through the development, engagement, motivation and preservation of human capital
Oversee and manage a performance appraisal system that drives high performance
Payroll Preparation Management & Review
Manage EOBI & SESSI
Prepare Employee Contracts
Prepare and issue all Official letters
Manage Staff Final Settlements
Maintain Client pay plans and benefits program
Legal compliance throughout human resource management
Job Responsibilities
Secretly visit retail stores, banks, hotels, and restaurants
Study client guidelines to insure accurate information is reported
Work as a secret shopper to observe and measure customer service, product quality and the
general environment of their establishments
Record and report to headquarters: Employee name, time of store departure, and details of
compliance check.
Help businesses increase sales by assisting in improving customer service awareness
Report all information client request
Provide proof of purchase
Participate in the development and implementation of goals, objectives, and priorities for
assigned functions; recommend and implement resulting policies and procedures
Coordinate, implement, and monitor special projects within assigned department; perform
complex research and analysis of new programs, services, policies, and procedures; prepare and
present reports
Provide assistance in resolving operational and administration issues; identify issues and
conduct research to find alternative solutions; make and assist in the implementation of
recommendations.