概要

To work for progressive organization where I will be able to use my education and to make valuable contribution, which in turn will enhance my knowledge and help me serve the organization with zeal along with a future career growth.

工作经历

公司标识
AUTHORIZATION OFFICER
Askari Bank
Jan 2018 - 代表 | Karachi, Pakistan

公司标识
Acting Team Lead
IBEX GLOBAL
Jan 2013 - Jan 2018 | Karachi, Pakistan

 Handle queries and complaints of customers in a kind, professional and tactful manner.
 Be available for employees that experience work & personal problems providing appropriate coaching, counseling, direction & resolution.
 Identify the problems of the customers quickly and precisely.
 Verify that agents are providing accurate solutions to customers.
 Q.A Officer (03 Months Task For Learning).
 Acting Team Lead (03 Months Task For Learning).
 Assist with special projects as assigned.
 Perform responsibilities of explaining product types and delivery process to clients .

公司标识
Assistant Exam Officer
British Council Pakistann
Apr 2013 - Jun 2017 | Karachi, Pakistan

BRITISH COUNCIL (Part Time)
Duration: May 2013 to June 2016
Designation:ASSISTANT EXAM OFFICER .
• Identify and resolve candidate issues.
• Allocate invigilators to manage students entering the exam hall.
• Assigned the duties to invigilators.
• to ensure that security is maintained and examinations are conducted in a fair and appropriate manner according to CIE standard.

学历

Shah Abdul Latif University
硕士, , M.AEconomics‎
Accounts, Audit and Finance
所占比重 55%
2011
Shah Abdul Latif University
学士, , B.Com‎
所占比重 62%
2007
Govt. Degree College
中级/A级, 理工系(医学预科), F.Sc Pre-Medical‎
Biology
所占比重 66%
2005
Zubaida Fazal Decent High school
大学入学/0级, 科学, Matric in Science‎
所占比重 76%
2003

技能

中级 Anti-money laundering (AML)
中级 Authorization Officer
中级 Credit Card Fraud
熟练 Exam officer
中级 Fraud Detection
熟练 Invigilator
初学者 Korean Teaching
熟练 Sweeping Knowledge

语言

熟练 信德语
熟练 乌尔都语
中级 英语