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概要
Well natured, disciplined & friendly nature of personality. A team player but can also work on my own initiatives if need arises. I can communicate with all levels of management in calm, mature & a discreet way. A quick learner, analytically confident, professional, polite, dedicated to maintaining high quality standards with excellent leadership skills.
I am seeking a position within the Information Technology department. I would like to demonstrate my abilities to identify & analyze main processes, solve problems, implement changes and provide recommendation for process improvement. To work in an environment where expert technical skills, extensive professional knowledge, excellent interpersonal and analytical skills will be fully utilized and further developed.
工作经历
SQA Team Lead
• Worked as a SQA Engineer for a team working on multiple WEB application. (Nobility PM, Employee Portal, Inbox Health).
• Timely completion of any urgent tasks assigned by the Lead or PMO.
• Test software using test cases as per requirement document.
• To detect software failures and take snapshots and videos using SnagIt and post these errors on Trello and TFS.
• Diagnose and resolve technical and software issues.
• To detect Software’s Failures Issues and Prepare solutions for friendly Interfaces.
• Performance Testing using Blaze Meter and JMeter.
• Reporting Performance issues to DEV and DB team.
• Session and Security Testing of Web Applications
• Helped PMO in requirement gathering and finalizing Workflows.
• To explain the role of standards in quality management.
• Track and route problems and requests and document resolutions.
• Training of Junior Resources using Training Plans and Exercises.
Station Officer
• Handling All ground IT Operation.
• Handling All Queries against Check-In system.
• Providing support to Check-In in regards of Advance API clearance
• Troubleshooting Hardware and Software Issues
• System Integration and test with CUPPS.
• Creating unplanned and delayed flight detail in Air China DB.
• Handling Baggage Operation (Tracing, Compensation).
• Handling Claim settlements.
• Handling All check-in queries including Documentation etc.
• Handling All agreements for Offices and GHAs.
• Handling All Financial Agreements for Offices and GHA.
• Making Cash Vouchers, Patty Cash Handling.
• Handling Procurement of all office equipment and stationery
• Managed All Staff Duties for Air China.
• Conducting Interviews and Training of Check-In staff.
• Filing of all Official Documents and Record Keeping.
Achievement
• Successful shifting of all Operation from BBIAP to IIAP for Air China. (2018)
• Managed Complete crossover from CUTE to CUPPS for Air China System. (2019)
• Employee of the Year in the first year of Air China employment. (2017-2018)
SQA Engineer
• To detect Software’s Failures Issues and Prepare solutions for friendly Interfaces.
• Evaluate developed software & provide automation services.
• To detect software failures and take snapshots and videos using SnagIt and post these errors on Bug Tracker.
• Worked as a QA Engineer for multiple teams which were working at different platforms, includes iOS, Android, Web and Desktop.
• Timely completion of any urgent tasks assigned by the Lead or PMO.
• Test software using test cases as per requirement document.
• To detect software failures and take snapshots and videos using SnagIt and post these errors on Jira.
• Diagnose and resolve technical and software issues.
• To explain the role of standards in quality management.
• Track and route problems and requests and document resolutions.