Customer support for Walmart Inc. Which is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores from the United States, headquartered in Bentonville, Arkansas.

My Flight Bay is a UK and US based O.T.A(online travel agency). Providing Airline tickets, Accomodations, Car hire and all inclusive holiday packages to the customers with the option to spread their payments in equal monthly installments, which itself comes along with its own set of challenges. Working as an agent, maintaining close rates and achieving targets along with the supervision of the staff and making sure they do so too was all part of the job.

Have experience as a dispatcher/Customer Service Representative for Delivery Hero. Handling 3 of their companies I.e Zomato, Carriage and Talabat, in the gulf covering UAE, Qatar, Kuwait, Oman and Bahrain.

A professional CSR/Travel agent having exceptional skills on the GDS (BLUESCREEN). Apart from outdoing my sale goals as a tour operator. Resolving customer complaints, to plan and direct staff training and performance, evaluations to develope and control our sales and service program, determine price rates and schedules was all part of the daily tasks.

Direct T.V is a US based dish company which has a very good repute in the US market. I was part of the technical support team dealing with the problems faced by costumers using our services, making appointments to send a technician in person if needed ultimately resolving their problems regarding our services whatever they may be. Hundreds of quality assurance calls were also made on daily basis to achieve ultimate customer satisfaction and to keep track of our services and goodwill.