• Tagging of Sales channel with Site to ensure monitoring of the channel with other key parameters like population and customers segments.
• Franchise area and boundaries setting with respect to sites to ensure uniform business potential to the franchisee.
• Providing Site level utilizations and revenue to sales team along with action plan to increase sales and revenue.
• In-house IT developments for efficient executions of projects.
• Processing of promo prizes: vendor till winner.
• Setting targets of Gross Additions based upon the sites potential of the franchise and grids.
• Site profitability planning as per the strategy: Package induction, promo induction, trade visibility.
• 3G & 4G Gross additions target setting as per the potential of subscribers under the sites.
• Major responsibility involves preparing financial models & feasibility reports for various business cases.
• Planning & pricing various products & services as per company’s strategic road map.
• Developing strategic business prepositions from existing and upcoming evolving market products and services & preparing their business cases and suggesting pricing mechanism.
• Preparing quarterly business plans to forecast subscribers base and revenue projections & preparing actual versus budget & monthly variance reports.
• Evaluating new and existing products by crude financial analysis and number crunching.
• Monitoring external market researches which are conducted by wi-tribe & also conducting various in-house research studies & analysis to gauge the pulse of customers for better understanding product planning & making strategic decisions based on customer experiences.
• Performing various segmentation and profiling of the customer base on various trends such as payment & suspension, Usage and VAS uptake which helps in designing & evaluating Loyalty & Retention plans offered to segmented customer base to improve customer lifetime value.
• Preforming various data analysis to have a st
• Monitoring Channel Partner activities in relation to Frameworks and ensuring compliance.
• Outlet footprint expansion planning– e-Channel, Mobile Commerce, Retailer Stock ordering system, Segmented channels.
• Constant coordination with the HQ and regional commercial teams for Training of Sales Staff, Data visibility, policies, New product Launches etc.
• Manage synergy projects, assist planning and implementation of channel helpline dashboards, regional performance indicators, new communication model and automation strategies.
• Implementation of standardize sales operational & policies in line with actions plans.
• Coordination with IT for system level reports & system testing with Call Center and regions.
• Responsible for CS regional complaints and query resolution and manage regional CSI / SLAs.
• Assist RD / Sales Teams in Channel-wise annual and monthly Target setting of ZONG Products for aligned with company targets & objectives in coordination with regional Marketing / HQ team.
• End to end responsibility of designing and executing Trade Promotions for the Sales Channel.
• End to end responsibility of regional supply chain planning, budgeting and Trade marketing activities.
• Constant review of regional strategy in consideration of regional blue oceans, channel plans and company objectives.
• Independent Market Intelligence of all the sales channels to monitor sales performance.
• S&D Sales Activity and Growth Tracking and performance dashboard management against all set Sales KPI’s.
• Detailed Channel Sales, Revenue and channel productivity analysis
o Responsible for preparation of detail level project implementation plan for BSS rollout
o Commercial Planning for Channel Development
o Ensure department to meet target set by respective owner departments in consultation with regional RAN, TXN and O&M teams under the supervision of RCTO
o Responsible for execution of BSS rollout in coordination with vendor and according to the guidelines set by owner department and ensuring the quality as well
o Responsible for execution of BSS swap in the network for network modernization through a strategy align with given guidelines
o Control implementation related projects & activities against the assigned targets from management
o Manage weekly/monthly meeting with regional CMPak & vendor teams
o Development of reports for all Rollout projects for all levels of audiences, and maintenance of supporting databases in coordination with IT, HQ & vendor team
o Management and control of allocated project equipment inventories with internal & external warehouse teams Interdepartmental & cross functional coordination and periodic communication
o Responsible for coordination with regional FOPs team for providing support on sharing provisioning for other OMOs
o Responsible for coordination with regional fixed asset teams for provisioning of documents necessarily required for closure of project.
o Responsible for conducting HAT/PAT activities in coordination with regional FOPs and vendor team and ensuring that all critically identified snags are properly and timely rectified by the respective vendors followed by PAC issuance