概要

Sales Expert who is Enthusiastic  Saas Sales, Client Retention & Customer Satisfaction Expert with experience of more than a decade. Motivating and leading sales teams and Identifying customer needs and delivering effective solutions to problems.  Personable and professional under pressure with motivated, energetic nature. 


工作经历

公司标识
Sr. Corporate Sales Manager
Mediq
Jun 2023 - Apr 2024 | Lahore, Pakistan




Proven track record in corporate sales management within the health tech industry.
Successfully initiated and onboarded Carrefour, Daraz, Corvit, Alphabold, Colabs, Fatima fertilizers, Emporium Group also managed sales cycles, from prospecting to closing deals.
Proficient in setting up meetings both on-site and virtually to accommodate client preferences.
Developed and maintained strong relationships with key stakeholders and decision-makers.
Implemented effective sales strategies to achieve and exceed revenue targets.
Skilled in identifying and capitalizing on new business opportunities.
Conducted thorough market research and analysis to identify potential clients and market trends.
Excellent communication and negotiation skills, with the ability to articulate complex concepts clearly.
Strong leadership abilities, capable of leading and motivating sales teams to achieve collective goals.
Experience in managing CRM systems to track leads, opportunities, and client interactions.



公司标识
Asst. Manager Sales & Partnerships
Ailaaj
Aug 2022 - Jun 2023 | Lahore, Pakistan


Onboarded Clients Metro, Gawalla, Infaque Business Solutions & Bank Alfalah.
Exceeded revenue quota goals on a monthly, quarterly, and yearly basis
Demonstrated the ability to address each customer’s and partner’s unique inquiry, while providing them with the proper information and appropriate solution based on the customer’s specific needs and interests
Developed business plans, which align to the assigned geographic and business needs
Engaged and worked with business partners where appropriate
Collaborated with Marketing to develop and execute marketing plans through/with end users and partners
Maintained Follow-ups on all leads supplied and ensured internal systems are updated.
Understand and work in all aspects of the sales cycle, including qualifying, presentations, demonstrations, responses, negotiations, and the closing process.
Developed and maintain a deep understanding of the territory including the customers, the prospects, the partners, the influencer’s, and the competitors
Understood and communicated all product and technological strategies employed by competitive and complimentary organizations.
Maintain the highest level of customer and partner satisfaction within the new and existing accounts.
Maintained a positive, professional ‘total customer service’ attitude and demonstrated the company’s Core Values
Coordinated, planed, and scheduled sales support functions with Technical Sales staff.
Managed Team and Assisted them to close the Sales.
Made a 30/60/90 days Plan for efficient workflow.
Demonstrated the ability to create and manage conversations at all business and technical levels of a client’s organization from their CEO to a Systems Administrator
Utilized all channel management and reporting tools

公司标识
Seniour Team Lead & Operations
Phi Consulting
Jul 2021 - Aug 2022 | Lahore, Pakistan


Managed all badges by resolving thier Salesforce, SalesLoft issues and also helped them with the product knowledged.
Made a Fuel Cost Calculator and Battle Cards for all the teams.
High volume cold calling, prospecting new business and making outbound calls. You’re looking for the diamond in the rough, expect to have a high volume of outbound calls with a small number qualified prospects responding. This is a cold-calling full-cycle sales role.
Demo to prospective fleet managers and drivers.
Survey prospects to understand pain points within their business so that you can align those business needs with the solution.
Educate fleet managers and drivers about Dashboard, so they understand their requirements, and help them get started.
Maintain a consistent pipeline of qualified prospects and provide accurate forecasts for revenue.
Achieve daily KPIs and monthly quota.
Managed Operations for Sales Team, Sales Workflows and Building Operations.
Also Managed IT Departement for first 3 Months. 

公司标识
Sr. SDR
Podium
Jun 2020 - Mar 2021 | Lahore, Pakistan


Reached 200 dials a day to set a bar for scheduling maximum Demonstrations.
Helped team with Salesforce, Pipeline hygiene and achieveing Sales target.
Played a role as a Bridge between team and Management and solved the issues on boths end.
Managed team, team targets and developed plan for 30/60/90 days. 
Builds business by identifying and selling prospects; maintaining relationships with clients.
Identifies business opportunities by identifying prospects and evaluating their position in the industry & researching and analyzing sales options.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.

公司标识
Sr. Account Executive
KeepTruckin
Feb 2019 - Feb 2020 | Lahore, Pakistan


High volume cold calling, prospecting new business and making outbound calls. You’re looking for the diamond in the rough, expect to have a high volume of outbound calls with a small number qualified prospects responding. This is a cold-calling full-cycle sales role.
Demo KeepTruckin software to prospective fleet managers and drivers.
Survey prospects to understand pain points within their business so that you can align those business needs with the KeepTruckin solution.
Educate fleet managers and drivers about KeepTruckin, understand their requirements, and help them get started with KeepTruckin.
Maintain a consistent pipeline of qualified prospects and provide accurate forecasts for revenue.
Achieve daily KPIs and monthly quota.
Helped Team to achieve the Sales Targets.
Played role as Team Lead in Team and closed delas on my collegues behalf.

公司标识
Team Lead
Mindbridge Pvt. Ltd.
Dec 2015 - Jan 2019 | Lahore, Pakistan


Opens customer accounts by recording and verifying account information.
Cancel or upgrade account information.
Place or cancel orders from direct customers, & Level 2 Team.
Maintains customer records by updating account information.
Resolves product issues (customer complaints) by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
May compile/provide reports on overall customer satisfaction.
Training new customer service team members.
Used Bliss(CRM) to document customer interactions.
Monitored AHT and overall ticket volume.
Trained new & existing Pods of 20 to 45 Trainees.
Used exciting methods to train Trainees and also trained them on KB.
Creating intervention and improvement plans for team members.
Creating reports for the Quality Manager and Floor Manager of customer services.
Suggesting new procedures to improve customer service.
Resolving escalated customer issues.
Motivating customer service team to meet goals.

公司标识
Assst Floor Supervisor
IBEX Global
Jan 2013 - Aug 2015 | Karachi, Pakistan


Present, promote and sell products/services using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize
satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments.
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Got Promoted after one year and served as Asst Floor Supervisor.
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Managed team of 40 People helped them to achieve their Sales Target.

学历

Allama Iqbal Open Univeristy
学士, 艺术学士, ‎
Arts
2017

技能

熟练 Cold Calling
熟练 Corporate Sales
熟练 CRM Analysis
熟练 Daily Operations Management
熟练 Face To Face Selling
初学者 Gong
熟练 HubSpot
熟练 Inbound Calling
熟练 Microsoft Knowledge
中级 Outreach
初学者 Propforce
熟练 Record Keeping
熟练 Scale Management
熟练 Vici Dialer

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语