Increased Branch's Total Deposit Portfolio from PKR 381Mn to PKR 592Mn in 2 Years. Achieved Consumer's yearend target in 1st Quarter of 2023.  Onboarded several Priority Customers which helped me to cross-sell the banking products.  Spearheaded overall customer relationship management to enhance satisfaction levels.Strategically monitored sales targets and action plans for branch, proactively. supporting staff to achieve business targets within specified timelines.Ensured the highest levels of accuracy and professionalism in customer service delivery.Demonstrated strong compliance through in-depth understanding of bank's policies, procedures, services, and systems to mitigate risk.Prioritized staff development by providing appropriate training and coaching, boosting motivation, and fostering a positive work environment.Effectively managed branch expenses, maintaining alignment with an approved budget.

To achieve assigned business targets in line with set banks objective.

Deposit Mobilization through existing and NTBs customers to increase branch business portfolio.

To cross sell banks Retail / Consumer products & services.

To sell Wealth Management products.

To provide quality customer services in order to retain and increase number of relationships.

Networking with existing and potential clients.

Periodically review the existing accounts of their clients to manage attrition of deposits and selling products.

Strategically achieved and exceeded assigned business targets in alignment with bank's objectives.  Mobilized deposits effectively, focusing on both existing and new-to-bank customers, resulting in substantial growth of branch's business portfolio.  Demonstrated strong cross-selling abilities by promoting bank's Retail/Consumer products and services to enhance customer engagement.  Successfully sold Wealth Management products, catering to diverse financial needs of clients.  Upheld commitment to providing top-tier customer service, consistently delivering high-quality experiences to retain and expand customer base.  Established and nurtured robust network of both existing and potential clients, fostering lasting professional relationships.  Conducted regular reviews of existing client accounts to proactively manage attrition of deposits while identifying opportunities for cross-selling bank products to optimize client's financial portfolio.  Worked with Branch Sales and Branch Operations departments to facilitate communication and deliver personalized solutions to customers.  Built and maintained relationships with new and existing clients while providing high level of expertise.