Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
概要
Having more than 2 years of experience, I strive to become a successful sales representative and an accomplished customer support executive. I find it my passion to be a great communicator, negotiator, and salesman. Goal-oriented and passionate, I am eager to learn new ways to communicate effectively and build strong relationships with others. Possesses positive and can do attitude.
工作经历
Senior Customer Support Executivew
- Identify customers\' pain points and resolve them effectively - Engage with the customers via Email and resolve their concerns using an empathetic, friendly and professional tone - Respond promptly and effectively to the customer by using and interpreting policies given by the product\'s company - Give suggestions and find shortcomings in the existing policies and engage with a team to improve them; thus ensuring a robust system for customers - Addressing/handling the queries/complaints of High Profile Customers in such a way that customer level of satisfaction about companys product and services can be increased. - Recognize and recommend areas of improvement using customer feedback - Suggesting alternatives and possibilities to resolve customer complaints on priority
Creative Content Writer
- Created and delivered engaging SEO friendly content - Wrote technical content and blogs for various websites - Sharpened my writing skills and and crafted sound and impeccable pieces of writing for clients
