概要

I am Muhammad Shakeel. Well motivated to work in different situations and with different people. Having good experience in support and Networks.

工作经历

公司标识
IT System Engineer
OLYMPIA CHEMICALS LTD
Aug 2020 - 代表 | Khushab, Pakistan


Supporting Engineers for Installing new hardware and software and Performing system upgrade.
Taken a part in Network management and troubleshooting.
Supported engineers for managing system backup and recovery.
Executed systems cyber security requirement and implementation with engineers.
Writing up accurate reports that can be understood by a non-technical audience.
Coordinating the activity of different teams and engineering staff.
Involved in the resolution of system, hardware, software & infrastructure problems.

公司标识
IT Support Engineer
Inspire Group of Colleges
Nov 2018 - Apr 2022 | Sargodha, Pakistan


Provided technical assistance and support for hardware, software, and network issues via phone, email, and in-person.
Troubleshot and resolved technical issues related to desktops, laptops, printers, servers, and network devices.
Installed, configured, and maintained computer systems, servers, and network devices.
Managed and maintained computer hardware, software, and network infrastructure.
Documented technical issues and resolutions in the helpdesk ticketing system.

学历

University of Lahore
哲学硕士, MSCS‎
Computer Science
Completed
2022
Peer Mehr Ali Shah Arid Agriculture UNiversity
硕士, 科学硕士学位, MCS‎
Computer Science
CGPA 3.75/4
2018
Govt. Post Graduate College jauharabad
学士, 艺术学士, BA‎
Social Work, Pol. Sciences
所占比重 58%
2016
Govt. Post Graduate College jauharabad
中级/A级, 艺术系, FA‎
Arts
所占比重 69%
2014
Govt. Tech. Model High School Jauharabad
大学入学/0级, 科学, matric‎
Science
所占比重 70%
2012

技能

中级 CCNA
熟练 Cisco Switches
熟练 Computer Hardware Installation
熟练 Computer Information Systems
熟练 Computer Systems Maintenance
熟练 Configuration
中级 Customer Care Representation
中级 Cyber Security
熟练 Database
中级 Email List Management
熟练 End to End Sales
中级 Firewall
熟练 Hardware Troubleshooting
熟练 Help Desk Support
熟练 Internet Banking
熟练 Internet Browsing
熟练 Interpersonal Skills
熟练 IP
中级 IP Networking 
中级 IT Hardware Support
中级 IT Security Operations
中级 IT Solutions
初学者 IT Support
熟练 IT Support Responsibilities
熟练 IT Tools
熟练 IT Troubleshooting
中级 JavaScript
熟练 LAN and WAN
中级 Management Information System
中级 MS Excel
中级 MS Powerpoint
熟练 Multitasking Skills
中级 MySQL
中级 Network Administraition
中级 Network Administration
中级 Network Deployment
中级 Network Management Applications
中级 Network Security Administration
中级 Network Security Implementation
熟练 Networking
中级 Networking CCNA
中级 Networking Handling
中级 Networking Security
初学者 Penetration Skills
熟练 Problem Solving
熟练 Problem Solving Skills
中级 Programming
中级 Receptionist Task Management
熟练 Report Writing
中级 Server Management

语言

中级 英语
熟练 旁遮普语
熟练 乌尔都语