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Syeda Shandana
CSO
U Microfinance Bank Limited - Nawabshah, Pakistan
概要
Energetic and optimistic customer service representative with over 7 years of professional experience assisting customers in solving complex issues.
工作经历
CSO
U Microfinance Bank Limited
Jun 2022
- 代表
| Nawabshah, Pakistan
Enter Description
Customer Service Officer
U Microfinance Bank Limited
Jun 2022
- 代表
| Nawabshah, Pakistan
Enter Description
CSO
U islamic Microfinance bank
Jun 2022
- Jul 2023
| Shaheed Benazirabad, Pakistan
Customer service like account opening loan disbursement etc
Customer service Manager
Toyota sukkur motors
Dec 2020
- May 2022
| Shaheed Benazirabad, Pakistan
Supervises inquiries and customer complaints
Customer Services Officer
Advans Pakistan Microfinance Bank Limited
Mar 2018
- Oct 2019
| Sukkur, Pakistan
Cso
学历
Shah Abdul Latif University
学士,
,
BBA
Marketing
CGPA 3.4/4
2009
Shah Abdul Latif University
学士,
,
BBA
Marketing Management, Marketing, Managerial Economics
CGPA 2.7/4
2009
Shah Abdul Latif University
学士,
工商管理学士学位,
BBA
CGPA 3.8/5
2007
BISE
,
F.Sc Pre-Medical
所占比重 67%
2005
BISE
,
Matric in Science
所占比重 68%
2003
技能
熟练
Ability to Maintain Professionalism
熟练
Ability to Promote a Positive Image of the Bank
熟练
Admin Operations Management
中级
Branch Banking
熟练
Branch Operations
中级
Branch Operations Management
熟练
Business Process Automation
熟练
Business Workflows
中级
Campaign Managment
初学者
Case Analysis
初学者
Case Management
初学者
Case Report Forms
熟练
Cash Collection
熟练
Communication and Interpersonal Skills
熟练
Configuration Switches
中级
Conflict Management
中级
Coordination Skills
熟练
Cross Cultural Communication Skills
熟练
Customer Care Representation
熟练
Customer Relationship Management
熟练
Customer Service Skills
熟练
Email Etiquette
熟练
Fast Learner
熟练
Field Task Management
熟练
Financial and Budgeting Skills
熟练
Handle Stressful Situations
熟练
Interpersonal Skills
熟练
KPI Implementation
熟练
Legal Documents Management
熟练
Market Knowledge
初学者
Microsoft Office 1
熟练
Microsoft Office Suite or Similar
熟练
Official Tasks Handling
熟练
Persuasion Customer
熟练
Presentation Skills
熟练
Proactive
中级
Program Analysis
中级
Program Management Skills
中级
Project Management Plan
熟练
Quality Control Cutting
熟练
Quick Learner
熟练
Record Keeping
中级
Report Writing Skills
熟练
Reporting Skills
中级
Risk Management
熟练
Social Media Management
中级
Social Media Strategies
熟练
Strong Interpersonal Skills
熟练
Time Management
熟练
Time Management
语言
熟练 英语
熟练 乌尔都语
熟练 信德语
