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概要
Seasoned IT Professional with 10+ years of extensive experience in Information Technology Networks, Systems, and Information Security. I have worked for different Multinational organizations on key technical positions & having proven skills in end user support management. Highly developed, process- oriented skills for troubleshooting, problem solving and problem resolution. Competent to achieve objectives & tasks within designated time frame. Excellent interpersonal and communication skills. A highly self-motivated individual and a team player with strong project management skills.
工作经历
Sr. NOC Engineer
• Troubleshooting network issues and VPN connections• EC2 instances creation• Code deployment on different servers etc• Pf Sense Firewall Installation, Configuration and Management• Provide ongoing management & support for server room infrastructure• Responsible to keep the workflow for office expansion including network nodes and infrastructure buildup with other team member• Maintains records of work completed and in progress; and update networks/systems• Assists with IT functions and ensures to follow and supervise employee on-boarding and off-boarding SOPs.• Clickup tool administration• Collaborate with other team members to meet everyday support and project deliverables• IT inventory management• Develop Internal Documents, Forms, policies etc
System Support Engineer
• Configuring workstations and Servers for Local Area Network• Providing day to day user and workstation support• Acronis Imaging for different operating system• Oracle Installation & Configuration for users• Email Client configuration of Microsoft outlook and Thunderbird• Interaction with clients and assist for resolving their support and network problems• Network cable assembling• Installation and Configuration of Linux and Windows• Configuring and installing printers, Routers, Switches and different workstations• Hardware testing and troubleshooting for different machines• Solution regarding with hardware and software
Sr.IT Support Engineer
• Solution regarding with hardware and software.
• Microsoft Outlook configuration.
• Thunderbird Configuration
• Open VPN Configuration and installation
• Installing Linux for operating systems.
• Day to day maintenance of Print Server, Antivirus Server and FTP Server
• Installation Configuration of Nagios Core Server
• VM Ware Configuration
• Esx (5 & 5.5) Installation and Configuration
• Maintenance and monitoring of IBM Blade Server, Dell Power Edge Servers
• Monitoring and Management on Kerio Firewall, DHCP, DNS
• Email Clients configuration on different domains
• Network Troubleshooting
• Email Client configuration of Microsoft outlook and Thunderbird
• Interaction with clients and assist for resolving their support and network problems
• Configuring and installing printers, Routers, Switches and different workstations
• Installation and Configuration of Nagios Core Server
• IT inventory management
• PfSense Firewall Installation, Configuration and Management
• Maintenance and monitoring of IBM Blade Server, Dell Power Edge Servers
