概要

Highly accomplished Retail Store Manager with over 10 years of experience in the Clothing and Accessories industry. Successfully led a team of 25 sales associates, consistently driving sales and strengthening brand loyalty. Demonstrated expertise in achieving exceptional results, with an average annual sales of 5 million. Recognized for exceptional performance by being named the #2 store in the Country for producing yearly sales growth. Proven ability to effectively manage operations, optimize profitability, and deliver unparalleled customer experiences. Seeking new opportunities to leverage my skills in driving business growth and empowering teams.

工作经历

公司标识
Retail Store Manager
Miniso Lifestyle Pakistan (SMC-Private) Limited
Nov 2019 - 代表 | Islamabad, Pakistan


- Successfully managed the flagship store of 3100 square feet with 15 sales staff and consistently exceeded monthly sales targets by an average of 20.
- Implemented an inventory management system that resulted in a 15 reduction in dead stock and a 10 increase in stock turn rate.
- Developed and executed a visual merchandising plan that improved store aesthetics and increased foot traffic, resulting in a 25 increase in sales revenue.
- Maintained positive customer relationships by leading a customer service training program, resulting in a 30 increase in customer satisfaction ratings.
- Successfully downsized the sales staff to 6 during the Covid-19 pandemic while ensuring optimal store performance and revenue generation.
- Conducted regular performance reviews and provided professional development opportunities to sales staff, resulting in a 20 increase in employee satisfaction ratings and a 15 reduction in employee turnover rate.
- Developed and executed an innovative marketing campaign that increased brand awareness by 15 and led to a 10 increase in sales revenue.

公司标识
Retail Store Manager
Aldo
Feb 2018 - Oct 2019 | Islamabad, Pakistan


- Successfully led a team of 10 sales associates to consistently exceed monthly sales goals by an average of 15.
- Developed and executed a visual merchandising plan that resulted in a 20 increase in store traffic and 10 increase in average transaction value.
- Implemented a customer service training program, resulting in a 30 increase in customer satisfaction ratings and a 20 reduction in customer complaints or returns.
- Increased employee retention rate by 25 through the implementation of an employee recognition and incentive program that led to a more motivated and engaged team.
- Managed inventory levels to optimize sales and minimize stock levels, resulting in a 15 reduction in inventory holding costs and a 5 increase in stock turns.
- Developed and maintained key relationships with local community partners and event organizers, resulting in a 10 increase in brand awareness and sales.
- Led the successful launch of a new store location and exceeded target performance goals within the first three months of operation.
- Analyzed sales data and market trends to make informed decisions about marketing campaigns and product launches, resulting in a 10 increase in sales revenue in Q2.

公司标识
Retail Store Manager
Ranga Rang
Sep 2014 - Oct 2017 | Peshawar, Pakistan


Consistently exceeded monthly sales targets by an average of 30 throughout my tenure as store manager at Ranga Rang.
- Successfully developed and executed a sales strategy that aligned with the stores new product line, resulting in a 35 increase in sales revenue within the first quarter.
- Developed an inventory monitoring system that improved stock management efficiency, leading to a 20 increase in stock turns and a 15 reduction in strike-outs.
- Initiated an effective digital marketing campaign that led to a 40 increase in online sales revenue.
Utilized flexible scheduling and time-off policies to boost employee satisfaction, leading to a 25 increase in employee morale scores.
- Fostered a collaborative work environment, bringing in a 20 increase in cross-selling and teams average basket size by sharing sales tips and product knowledge.
- Created and implemented a comprehensive customer service training program, resulting in a 30 improvement in customer satisfaction ratings.

学历

Abdul Wali Khan University Mardan
硕士, 艺术硕士学位, Masters in Political Science‎
Political Science
等级 B
2022
Abdul Wali Khan University Mardan
学士, 艺术学士, BA‎
English, urdu, pakistan studies
所占比重 59%
2019
Business and Computing College West London
大专, Advance Diploma in Business Management‎
Leadership And Management, Research Project, Strategic Management
Completed
2014

技能

熟练 =Sales
熟练 Accounts Administration
熟练 Administration Knowledge
熟练 App Store Management
熟练 Apparel Sourcing
熟练 Aptitude For Selling and Networking
中级 Business Development
熟练 C Problem Solving
初学者 Commercial Real Estate Knowledge
熟练 Company Stores Management
熟练 Conservation Awareness
熟练 Cooordination Skills
熟练 Coordination and Networking
熟练 CRM Analysis
熟练 Delegation
熟练 Donor Engagement
熟练 Event Marketing Strategies
熟练 Export Development
熟练 Finance Administration
熟练 Inventory Control
熟练 Inventory Management
熟练 Inventory Optimization
熟练 Inventory Planning Skills
熟练 Investment Advisory
熟练 IT Support Responsibilities
熟练 Keyword Analysis
熟练 Leadership Skills
熟练 LTV Driving Licens
熟练 Management Skills 
熟练 Managing Complex Sales
熟练 Mentoring Skills
熟练 Ms Excel
熟练 MS Powerpoint
初学者 Office Administration
熟练 Oral Communication Skills
熟练 Outdoor Sales
熟练 Outstanding interpersonal communication skills
熟练 Photography
初学者 Project Administration
熟练 Quality Control Printing
熟练 Quality Proposal Writing
初学者 Real Estate Advisory Services
初学者 Real Estate Analysis
初学者 Real Estate Content Development
熟练 Relationship Management
熟练 Retail
熟练 Retail Knowledge
熟练 Retail Product Management
熟练 Retail Sales
熟练 Sales

语言

熟练 英语
熟练 普什图语
熟练 乌尔都语