Contribute towards the growth and development of a dynamic organization where there are opportunities to grow both personally and professionally and where I can utilize my knowledge and skills efficiently and effectively.
Major responsibilities include email response to customers of eBay and Amazon.
Develop customer support solutions
Interact with the backend team for order processing or the address update.
Contact customers for follow up.
Using Order management software for order processing.
Train and assist staff with computer usage
Checking the working of the team
Responsibily of the day to day activities and ensure smooth working and remove errors in works
Getting feedback and resolve any issues or conflicts
Use computers for various applications, such as database management or word processing
Making and handling of Email campaigns
Transform Raw data into excel work for further working
Managing and using software to extract email data
Compile, sort and verify the accuracy of data before entering
Locate and correct data entry errors or report them to supervisors
Compare data with source documents, or re-enter data in verification format to detect errors