• Maintain a clean and organized office environment.
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Schedule and coordinate meetings, and appointments.
• Assist in the preparation of regularly scheduled reports.
• Liaise with executive and senior administrative assistants to handle requests and queries.
• Manage office supplies and inventory, ordering new supplies as needed.
• Prepare and edit correspondence, reports, presentations, and other documents.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Assist with bookkeeping tasks and manage invoices and reimbursement
• Maintain employee records and manage HR-related documentation.
• Handle inquiries and provide information to staff, clients, and visitors.
• Plan and coordinate company events, meetings, and conferences
• Conduct regular risk assessments and implement corrective actions as needed.
• Ensure the security and integrity of office systems and data.

Key tasks and achievements
1. Perform month-end accounting activities such as reconciliations, processing of employee timesheets, and gathering of fuel consumption receipt
2. Generate financial reports and statements to the management for review
3. Ensuring timely program plans.
4. Monitoring and review of rent and rates charges against agreements and sanctioning approval of associated invoices
5. Ability to motivate with strong communication skills
6. Responsible for tracking, receiving, and stocking all items ordered
7. Provide training to field staff and partner organizations regarding new internees 8. Ensure that field office/partner’s offices are provided with necessary admin support for smooth project operations
9. Supervise the tracking of Stationery stock; prepare and share regular reports with the supervisor.
10. Manage the office petty cash and ensure that proper documentation is completed for reconciliation.
11. Supervise Admin staff (i.e., Office Assistants, Front Desk Officer etc.)
12. Monitor the performance of the staff, give regular feedback to the staff members, and document corrective action.

Key tasks and achievements:
1. Report any violation of security protocol/SOPs.
2. Maintained tracking sheet of Procurement in a timely.
3. Planning delivery timetables.
4. Management of all the logistics required at any project stage.
5. Timely reporting of any things that happen during activities.
6. Time to time grooming of drivers to overcome any issue that happens during fieldwork with the staff members.
7. Overseeing the ordering and packaging process.
8. Coordinating with other departments within the company to ensure that orders are fulfilled correctly and on time.
9. Developing and implementing new processes for improving efficiency and reducing costs within the supply chain department.
10. Communicate with vendors to discuss special orders, returns, or other issues related to products or services provided by that vendor.
11. Maintaining records of all transactions in an organized database.

Key tasks and achievements:
1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2. Handling specific Inbound/Outbound calls/visitors.
3. Recognize individual customer service needs and resolve their inquiry.
4. Providing excellent customer service, negotiation, and interpersonal skills, with the ability to recognize and support the specific needs of the most vulnerable customers.
5. Acquire detailed knowledge of product ranges and services to provide excellent service.
6. Serve customers across the product portfolio and resolve a wide range of common inquiries.
7. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints.