Efficiently manage all forms of correspondence, including email, phone, and postal communications, ensuring streamlined communication.


Assist in planning, scheduling, and tracking project progress to guarantee timely and effective delivery.


Organize and schedule meetings and appointments while ensuring the timely procurement of necessary supplies.


Prepare comprehensive reports and support the creation of impactful presentations and documents.


Serve as the central point of contact between departments, facilitating clear communication and collaboration.


Collaborate with senior administrative staff to fulfill requests and swiftly resolve issues.


Oversee inventory and supply management, ensuring optimal operational efficiency.


Coordinate complex travel arrangements and manage intricate scheduling needs.


Perform bookkeeping duties, efficiently managing financial documents such as invoices and reimbursements.


Maintain accurate employee records and handle HR documentation with the utmost confidentiality.


Respond to inquiries, assisting staff, clients, and visitors while overseeing subordinate administrative personnel.


Gather and analyze data related to project performance, providing actionable recommendations for improvements.


Plan and execute corporate events, ensuring seamless operation and coordination.


Conduct risk assessments and implement strategies to mitigate potential issues proactively.


Safeguard office systems and ensure data integrity through proactive security measures.


Organize and conduct training sessions on project management tools, communication strategies, and coordination methods.


Maintain thorough records of meetings, decisions, and actions taken to ensure accountability.


Coordinate project schedules, ensuring timely delivery and optimal resource utilization.

Expertly led month-end accounting processes, ensuring accurate reconciliations and streamlined employee timesheet handling to uphold financial integrity.


Ensured strict adherence to program timelines, achieving project milestones through meticulous planning and execution.


Diligently monitored rent and rates, maintaining compliance with agreements and authorizing payments to ensure fiscal responsibility.


Cultivated a team-oriented environment with outstanding motivational and communication skills, driving productivity and collaboration.


Managed inventory with keen attention to detail, ensuring efficient tracking, receipt, and distribution of orders to maintain optimal resource availability.


Delivered comprehensive administrative support to field and partner offices, boosting project efficiency and organizational effectiveness.


Supervised stationery supply levels, compiling and reporting stock status to management for proactive resource management.


Provided insights and feedback to improve processes and foster better collaboration across departments.


Maintained proper records of meetings, decisions, and actions taken.


Prepared reports, presentations, and documentation on project progress, risks, and achievements.


Gathered and analyzed data related to project performance, providing recommendations for improvements.

Key tasks and achievements:
1. Report any violation of security protocol/SOPs.
2. Maintained tracking sheet of Procurement in a timely.
3. Planning delivery timetables.
4. Management of all the logistics required at any project stage.
5. Timely reporting of any things that happen during activities.
6. Time to time grooming of drivers to overcome any issue that happens during fieldwork with the staff members.
7. Overseeing the ordering and packaging process.
8. Coordinating with other departments within the company to ensure that orders are fulfilled correctly and on time.
9. Developing and implementing new processes for improving efficiency and reducing costs within the supply chain department.
10. Communicate with vendors to discuss special orders, returns, or other issues related to products or services provided by that vendor.
11. Maintaining records of all transactions in an organized database.

Key tasks and achievements:
1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2. Handling specific Inbound/Outbound calls/visitors.
3. Recognize individual customer service needs and resolve their inquiry.
4. Providing excellent customer service, negotiation, and interpersonal skills, with the ability to recognize and support the specific needs of the most vulnerable customers.
5. Acquire detailed knowledge of product ranges and services to provide excellent service.
6. Serve customers across the product portfolio and resolve a wide range of common inquiries.
7. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints.