Business Development Officer ZONG (CMPAK) Hyderabad (April 2017 - June 2017)
Responsibilities
• Develop business for existing and new retailer
• Explain to potential Retailer about the various benefits offered by company products or services
• Respond to queries and complaints from Retailers as regards the company’s products; this should be done in a timely fashion
• Monitoring the Key Performance Indicators as per company requirements.
• Coordination between company & Franchise related Sales & Cs issue.
• Implementing the policies and procedures for effective performance
• Meet the sales targets along with all KPI’s
• Visit retail market for better performance
Manager at Mobilink Franchise Center Hyderabad (Dec 2012 – Dec 2016)
Responsibilities
• Bank Reconciliation
• Coordination between company & Franchise related finance & Cs issue.
• Processing mobile financial transactions, Domestic Remittance associated with Waseela Bank.
• Implementing the policies and procedures for effective performance
• Handling of operational activities over service/sale counters.
• Handling chronic customers’ complaints and provide best solution to their problems
• Evaluating Performance of Team, Monitoring the Key Performance Indicators of the Team members as per company requirements.
• Monitor stock availability along with budgeting and forecasting of stock needs.
• Monthly closing of both cash and stock along with weekly finance audit
• Facilitating the Training of Franchise Staff as per quality requirements
• Maintenance of the Ambiance of the Franchises as per Standard Quality Requirements.
• In-house & Outdoor Sales Experience: Promoting products and services to potential clients,
• Providing after sales services to existing customers, generating leads.
• Maintaining databases and processing sales orders, Avoiding Stock shortage by ensuring on-time deliveries.
• Manage & Maintain franchise sales targets and ensure target achievement
Customer services operations & sales and distribution