Extensive experience in team-oriented projects and presentations. Ability to work well both individually and with teams. Able to pick new concepts quickly and self-motivated to learn. Have strong relationship management, influencing, coaching, communication skills and delivering results. Top 5 strengths from The Gallup Organization Strengths Finder are Restorative, Arranger, Includer, Relator and Discipline.
• Responsible for providing strategic and functional support to the Human Resources, especially in the recruitment and selection strategies aimed at creating value for the client.
• Looking into Executive Search, Outsourcing and HR/ OD/ Training Consultancy.
Executive Search & Placement:
• Receiving vacancies requests and performing the search in accordance with the required qualifications and job descriptions for Mid to Senior Management (C-Level) positions.
• Screening CVs and handle face-to-face interviews. (Competency Based Interviews)
• Referring candidates for interviews with other organizations and get their feedback, then follow up the hiring process.
• Writing job advertising in social media channels.
• Attending employment fairs and conducting on the spot screening and interviews.
• Collaborating with the clients in order to fully understand their recruitment process and needs.
• Calling and visiting existing clients to update their recruitment needs and to promote for consultancy and assessment services
• Developing new clients by offering them services of recruitment and assessment centers through visits and communication.
• Handling recruitment of different functions e.g.: HR, Finance, Marketing, Sales, Supply Chain, Production, Medical, Regulatory & Compliance, Service Quality, Engineering etc and Mass recruitment projects.
• Counsel candidates in choosing their career path, how to build resumes & to prepare them for interviews by conducting mock sessions.
• • Responsible for providing strategic and functional support to the Human Resources, especially in the recruitment and selection strategies aimed at creating value for the company. Involved in performance & talent management.
• Develop & Implement multiple trade marketing /shopper activation / brand activation / BTL campaigns for clients Like Coke, Pepsi, PMI, Shan Foods, English Biscuit Manufacturers (Private) Limited, Abu Dawood, Soya Supreme etc.
• Lead marketing and trade initiatives in coordination with marketing, brand and trade marketing team.
• Business Development & Client Services for the company through acquisition of new clients and deepening existing client relationships.
• Developed online shopping interface for customised gifts along with corporate client’s module for bulk buying for their campaigns.
• Developed entire end to end processes of online order taking to delivery which included order taking, customization, fabrication and delivery of material.
• Revamped L&TD Operations (Invitation process to attendance upload process, provide standardized reports & dashboards to stakeholders, ensure that policy and procedure documentation are well defined and also updated etc.).
• Managed L&TD budget
• Developed Blue Ocean Strategy and values workshop for TCS (Pvt) Ltd
• Developed & managed Management Associate Program, Service Ambassador Program, Relationship Executive Program, Courier Induction Program & Courier Team Lead Program
• Provided line trainers the necessary support to optimise learner engagement and transfer of learning.
• Conducted LNA (learning Need Analysis) for All Staff role wise
• Provided stakeholder with a proper ROI reports for every quarter
• Conducted recruitment drive for courier and service ambassadors (Call Center Agents)
• Pan Pakistan Role out of Sales and Service Programme for entire Branch Banking Staff
• Managed L&TD Operations.
• Managed all regulatory requirements including L&TD budget and ensure cost reallocations for all business units.
• Facilitated Country Induction Course (for New Joiners), Professional Development courses, Team Effectiveness Workshops (TEW) for business teams & Manage the mandatory e-Learning AMLCFT.
• Implemented business product roll outs
• Research and provide advice to business on external programmes, including their suitability
• Provide line trainers the necessary support (including Train the Trainer) to optimise learner engagement and transfer of learning
• Designed, developed, and coordinated delivery of the Trainee Officer Programme.
• Managed entire L&TD Operations.
• Conducted targeted learning evaluation (level 1) for all Learners after course delivery
• Liaised with HR / Business managers to place trainee officers during their on the job training programme.
• Performed pan Pakistan recruitment drive for Tellers.
• Managed all regulatory requirements for L&D Function.
• Overviewed online learning module for AML CFT.
• Designed, developed, and coordinated delivery of the Trainee Officer Programme, Management Trainee Programme & General Banking Officer Programme.
• Conducted targeted learning evaluation (level 1) for all Learners after course delivery.
• Liaised with HR / Business managers to place Trainee Officers during their On the Job training programme.
• Managed all regulatory requirements for L&D Function including L&D Operations.
• Facilitated professional development courses, Great Manager Programme, Team Effectiveness Workshops (TEW) for country business teams.
• Specialist consultation with business sponsors to diagnose development needs, design and deliver learning solutions aligned to specific needs e.g. Bespoke learning sessions, TEW’s, Peer-to-Peer learning.
• Research and provide advice to business on external programmes, including their suitability. Work with external providers to design and deliver bespoke programmes aligned to business needs.
• Provided line trainers the necessary support (including Train the Trainer) to optimise learner engagement and transfer of learning.
• Managed L&TD budget/cost allocations, operations and regulatory requirements.
• Facilitate Country Induction Course (for New Joiners) & manage the mandatory e-Learning for Country.
• Pan bank roll out of Objective Setting and Individual Learning & Development Plan Masterclass.
• Coach, guide and support line managers in selecting and applying the most appropriate talent intervention for talent. Conduct development planning and coaching for identified talent.
• Involved in Fusion Workshop (Integration of Standard Chartered Bank and Union Bank employees).