Accomplished and energetic individual with a strong determination to Succeed who also possesses impressive leadership skills and a proven track record of working in Customer Service, Medical Sales,Fmcg sector, Fresh and Frozen goods, Retail Sector. Achieving sales targets consistently and Successful planning and Execution of sales plan. A motivational leader with strong analytical, organizational and problem solving skills committed to the highest levels of ethical, professional and personal excellence.
Supervising 16 stores in 7 Cities
Roi Management of Franchisees.
Faisalabad, Sahiwal, Sarghoda, Bahawalpur, Rahim Yar khan Multan Gujranwala and Lahore stores supervision.
Stock Allocation of all stores.
Sales budget, targets & forecasting.
In store promotion and activities planning and execution.
Planning of new store staff in store training.
Expiry control and liquidation planing.
Store inspection to check display and service standards.
New stores opening and smooth execution.
Co ordination with franchisee’s regarding their stores Management
Franchisee stock ordering plan and problem resolution.
Planning and Implementation for achieving sales target.
Check stock adjustments and trace differences to have accurate inventory.
Coordination & correspondence with departments (HRM, Accounts) for store’s smooth drive.
Sales target & forecasting.
Planning and Implementation for achieving sales target.
Involved in strategic management and supply chain.
Visibility of stock at showroom while highlighting A4 signs and prominent displays.
Implementations of in store promotional activities.
Conduct physical cycle count & perform inventories.
Check stock adjustments and trace differences to have accurate inventory.
Shelves & Floor displays layout and arrangements.
Maintain stock level for required weeks.
Training for merchandising team to ensure the accurate displays.
Conduct surveys at competitors for improvement.
Motivational activities & training sessions for staff.
Working directly with branch team to achieve operational excellence
Achievement of value & volume wise sales targets.
Planning and Implementation of sales target.
Involved in strategic management and supply chain.
Actively collaborated with marketing and customer development teams for category's excellent in-market.
Visibility of stock at all key assigned area.
Communicate competition activities across organization, recommend counter attack strategies.
Maintain close liaison with activation agencies for smooth execution of activation campaigns and outdoor branding.
Planning and Execution of Demand and Supply of stock.
Manage distributors and their sales force to ensure delivery of KPI's through effective execution of sales strategies.
Warehouse and Distribution Management.
Different Reports preparation like Sales Target and Achievement Reports Sku wise.
Planning and execution of BTL Activities.
Demand generation through promotions and display at all key accounts.
Display and shelf management of all key accounts of assigned area.
Merchandising executions at all Trade Outlets of assigned area.
Closely monitoring and analyses of sales volumes, market share trends and competitor activity.
Check the feasibility for company's business and build infrastructure so that new setup is operational and activated in effective and efficient way.
Ensure proper infrastructure deployment by each distribution according to its business need.
Visibility of stock at all key accounts of assigned area.
Ensuring maximum stock depth in relation to Off-Take at all key accounts
Identification and verification of merchandising opportunities at all trade outlets in area.
Achievement of value & volume wise sales targets.
100 % execution of company’s policies.
Ensure range-selling exercise on all Key Account.
Preparation, maintenance & servicing of distribution routes to maximize productivity & profitability of the business.
Liaison with Marketing Department and complete support in all running marketing activities.
Preparation and Submission of Different Reports as Per Upper Management Requirement
Customer Engagement Activities.
Looking after sales through regular market visit and opening new outlets to increase the business volume.
Design and Conduct Brand Promotion activities.
Represent the Brand at different commercial & cultural events.
Competitors Analysis w.r.t. Brand, Pricing, Strategies.
Maintaining and developing relationships with existing customers.
Reviewing own sales performance against targets.
Gathering market and customer information.
Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the Al Razi Healthcare.
To overlook the site signage for company owned as well as franchised services points including internal branding.
Expedites the resolution of customer problems and complaints.
Coordinates sales effort with marketing, sales management and technical service groups.
Analyzes the territory/market’s potential and determines the value of existing and prospective customers.
Plans and organize personal sales strategy by maximizing the Return on Time/Investment for the territory/segment.
Initiate Franchise awarding procedures.
Supervise and direct customer services team on all franchises and service centers.
Get Customer Feed Back Reports.
Customer Retention by taking immediate all possible measures to resolve customer’s problem keeping company policies in view.
Interaction with other department for provision of quality services.
Provision of accurate and brief information about products and services to the caller/customers.
Offering a helping and ready hand to the customers.
Using problem solving skills to handle difficult or irate customers.
Suggesting alternatives and possibilities to resolve customer’s complaints on priority basis.
Bringing awareness among customers by educating them about various products and services.
Execution of collective plans to achieve goals of first call resolution.
Learning about organizations products and services and keeping up-to-date with any changes to them.
Regularly attending training and coaching sessions conducted.
Ensuring compliance with schedule.