概要

To leverage nearly 8 years of experience in sales leadership and customer service within the real estate sector, aiming to contribute expertise in driving revenue growth, fostering client relationships, and achieving strategic sales objectives. Seeking a challenging role where I can utilize my skills in sales strategy development, team management, and delivering exceptional customer service to enhance organizational success and achieve professional growth.

项目

Aj towers
Bahria Enclave Islamabad
Emaar Pakistan

工作经历

公司标识
Senior Sales Manager
Mustafa Realtors and Developers
Jul 2023 - 代表 | Islamabad, Pakistan


Lead, mentor, and motivate a sales team.
Build and maintain strong relationships with clients, investors, buyers, and sellers. Ensure high levels of customer satisfaction and retention.
Identify and pursue new business opportunities, including partnerships, collaborations, and new market segments.
Assist sales agents in negotiating deals and closing sales.
Address customer inquiries, concerns, and complaints in a timely and professional manner. Work closely with sales agents to resolve issues and maintain positive customer relationships.

 

公司标识
Senior Sales manager
Falaknaz Group
Dec 2022 - Apr 2023 | Islamabad, Pakistan


Develop comprehensive sales strategies aligned with the overall goals and objectives of the apartment tower project. This includes setting sales targets, defining key performance indicators (KPIs), and creating action plans to achieve sales objectives.
Streamline and optimize the sales process from lead generation to closing to maximize efficiency and conversion rates.
Conduct market analysis and research to identify trends, opportunities, and competitive landscape in the real estate market. Use insights to refine sales strategies, pricing models, and product positioning.

公司标识
Senior Sales Consultant
AJ Towers
Apr 2022 - Nov 2022 | Islamabad, Pakistan


Identify and cultivate leads through various channels such as online inquiries, referrals & walk-ins etc
Build and maintain strong relationships with potential buyers, providing personalized attention and guidance throughout the sales process.
Develop a deep understanding of the apartment tower, including its features, amenities, floor plans, pricing, and market positioning.
Conduct informative and engaging presentations to showcase the value proposition of the apartment tower to potential buyers. This may involve conducting site visits, and explaining the benefits of investing in the property.
Negotiate terms of sale with prospective buyers, including price, payment plans, and any other relevant terms and conditions.
Assist buyers with the completion of necessary paperwork, contracts, and other legal documents related to the purchase of the property.
Stay informed about market trends, competitor developments, and customer preferences to tailor sales strategies accordingly.
Provide exceptional customer service before, during, and after the sale, addressing any inquiries or concerns promptly and professionally.

公司标识
Sales Consultant
Emaar Pakistan
Oct 2018 - Feb 2022 | Islamabad, Pakistan


Meet with clients to understand their real estate needs, preferences, and budgetary constraints. Provide personalized advice and recommendations based on their requirements.
Conduct research and analysis to identify properties that match clients' criteria.
Arrange and conduct property viewings for clients, highlighting key features and addressing any questions or concerns they may have.
Negotiate purchase offers, sale prices, and contract terms on behalf of clients. Advocate for clients' interests while striving to achieve mutually beneficial agreements.
Oversee the transaction process from offer acceptance to closing, ensure that all necessary paperwork is completed accurately and on time.
Build and maintain strong relationships with clients throughout the buying or selling process.
Proactively seek out potential clients through networking, referrals, and marketing efforts.
Provide exceptional customer service to clients, responding promptly to inquiries, providing accurate information, and addressing any issues or challenges that arise during the transaction process.
Ensure compliance with all relevant laws, regulations, and ethical standards governing real estate transactions.
Collaborate with other real estate professionals, including brokers, agents, and support staff, to leverage expertise and resources for the benefit of clients and the team as a whole.
Managing sales for B2B and B2C sales.

公司标识
Senior Investment Consultant
MB Estates And Builders
Jul 2015 - Oct 2018 | Islamabad, Pakistan


Coordinate appointments and conduct consultations with clients to understand their requirements.
Present purchase proposals to property owners for review and consideration.
Serve as a mediator in negotiations between purchasers and vendors.
Provide guidance to clients regarding market trends, pricing, legal obligations, and associated topics.
Accompany potential buyers on property tours and inspections, offering advice on suitability and valuation.
Compile listings of properties that align with clients' preferences and financial capacities.

公司标识
Marketing and sales executive
Pakistan Estate Links
Apr 2013 - Jun 2015 | Islamabad, Pakistan


Arrange meetings with clients and talk to them to understand what they're looking for.
Help buyers and sellers negotiate deals, often speaking on behalf of one party.
Give advice to clients about things like how the market is doing, prices, and legal requirements.
Advertise properties for sale, host open houses, and list them on websites for sale.
Go with buyers when they visit properties and help them decide if it's right for them.
Fill out paperwork like contracts, agreements, and leases.
Make lists of properties that fit what buyers want and what they can afford.

公司标识
Internal Audit Internee
Quaid-i-Azam University
Sep 2012 - Mar 2013 | Islamabad, Pakistan


Prepare or contribute to the preparation of work plans (including risk assessment) and audit programs for assurance and/or consulting engagements.
Conduct discussions of preliminary nature with heads of operations audited.
Obtain required information directly or indirectly through examination of records or interviews with staff.
For the processes audited, review and evaluate the system of management controls and assess their adequacy and effectiveness and, where appropriate, draft potential recommendations for improvements.
Assess the reliability and effective use of internal controls and assist in reviewing administrative procedures

公司标识
Internee auditor
Ilyas saeed & Co Chartered Accountant Islamabad
Jan 2012 - Aug 2012 | Islamabad, Pakistan


Annual audit of Qatar Charity Pakistan NGO
Interim Review& Final Audit of Zarai Taraqiati Bank
Annual audit of Eastern Drilling Services (Pvt) Limited

公司标识
Customer Assistant and Stock Controller
Tesco PLC (London)
May 2009 - Sep 2010 | Greater London, United Kingdom


Provide friendly and efficient customer service, including greeting, assisting with product location, and addressing inquiries or issues.
Ensure shelves are stocked and well-presented, receiving deliveries and replenishing stock as needed while monitoring inventory levels.
Maintain cleanliness and safety throughout the store by performing regular cleaning tasks and promptly reporting hazards or maintenance issues.

学历

Oxford Brookes University
学士, BSc, BS (4 years)‎
Applied Accounting
2013
ACCA Pakistan
证书, ACCA (Associate Chartered Certified Accountant)‎
Accounting & Finance
Completed
2012

技能

中级 Bulk Sales
中级 Channel Sales
中级 Client Support
熟练 Commitment to Customer Service
熟练 Customer-focused Service
熟练 Direct Sales
中级 External Audit
中级 Funds Managment
中级 Handling Assignments
中级 Internal Audit Command
中级 Internal Controls
熟练 Marketing Email Writing
熟练 Sales Motivator
熟练 Serving Sales

语言

熟练 乌尔都语
中级 英语