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概要
IT professional having 6+ years of experience with comprehensive business and technical skill set. A self-motivated team player with expertise and skills in IT Consultancy, Project Management, Business Analysis and Development, Strategic Planning, Requirement Elicitation, Client handling, IT Administration.
A Proficient problem-solver who envisions business and technical perspectives to develop workable solutions.
A motivated achiever who leads and design systems for organizations in applying technology in any business, Managing IT Projects, and creates project deliverables in a timely manner. Having excellent skills of handling and communicating with clients and look ahead for the enrichment and betterments within organization.
工作经历
Business Analyst / Project Manager
• Responsible for all aspects of analysis and reporting, forecasting and business support for all projects & business processes.
• Requirements planning and Management, Elicitation and Documentation techniques like BRD, RFP, SRS, User Stories, Functional Requirements Specification and Workflow Documents.
• Coordinating with business and IT (development teams) across all phases of software development life cycle (SDLC).
• Managing and dealing with Clients and regulating, updating and suggesting for solutions.
• Working with all stakeholders for quality assessment of projects and timely delivery of projects.
• Managed projects and teams of multiple resources up-to 16 persons.
IT Administrator
It is a chain of supermarket stores in UAE, Also associated with Prime Super Market.
• Responsible for Technical Support.
• Responsible for creating and regulating the network within all branches (intranet), VPN created for Head office and branches.
• Support and keep working maintenance of POS system.
• Created many manual processed systems on computerized structure, data managing and reporting for management.
IT Assistant
My responsibilities included maintaining IT Department, Development of desktop application for office directly linked with Custom and Port Web Application. Computer Software and Hardware Troubleshooting, Help Desk Support. I got to learn about the shipping lines, custom and tasks related to Port.
