Danish Ghazanfar - Customer Support & Sales Executive - Microsoft Pakistan

概要

Seeking a challenging professional Career in Sales or related areas that would best utilize my analytical and leadership skills in the business environment. Enjoys working in a team and excels under pressure. A positive attitude accompanied with a willingness to help assists in the dedicated interest towards obtaining new skills.

工作经历

Customer Support & Sales Executive

Microsoft Pakistan

Nov 2014 - Sep 2017 | Karachi, Pakistan

Facilitating Enterprise Customers and Partners with Microsoft Licensing queries, Sales/Activation troubleshooting, and support. First contact point for all customer technical issues and queries related to Microsoft EA/CSP/VL/OEM licensing agreements.

Helping the local sales team in generating new Microsoft Cloud leads by communicating with existing and potential customers.

Responsible to retain the existing customers by building rapport and providing customer satisfaction.

To ensure all customer complaints, issues and confusions are addressed in a timely manner.

Providing prompt and swift activation and product support to Cloud customers that demand quick response without any delays.

Enabled on licensing of Microsoft Azure, Windows, Office365, Exchange Server, SQL Server, SharePoint, Skype for Business, Microsoft System Center.

Senior Sales Executive

Dimensions Communications

Jan 2013 - Oct 2014 | Karachi, Pakistan

Data collection involves compiling statistics that are already available, such as company records about the trend of IT in local industry.

Support Business activities by approaching potential customers, providing them the awareness of Microsoft products mainly Microsoft Windows, Microsoft Office/Office 365.

Generate leads of Microsoft Windows & Microsoft Office through G2M (Get2Modern) Campaign launched by Microsoft.

Generate leads for Office365 suite Campaign launched by Microsoft.