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概要
A platform where I can apply my versatile and adaptive professional skill set and my
academic knowledge to the needs of the organization. A dedicated Hard worker with a
will to contribute in the sustained development of the organization. Enthusiastic learner
focused on continual growth to enhance my skills thereby making myself meaningful and
valuable for the organization and society.
工作经历
Manager
MANAGING PRIMARY CALL CENTER OPERATIONS OF A DYNAMIC AND EVOLVING BRAND DEALING IN DIFFERENT PRODUCTS IN USA AND
CANADA. AREA OF OPERATIONS INCLUDE : HRM, SALES,MARKETING AND CUSTOMER SERVICES.
Extensive and Hands-On experience of setting up and managing customer service and technical support operations. Successful in creating a
better and need responsive customer experience, there by adding to the value and the reputation of the Products and Brands.
Management of Inbound and Outbound Sales operations for different products. successfully managed to make the sales force more effective
and potent through effective strategy management , increased sales closure and revenue turnover by more than 100%.
Sales Executive
LEAD SELLER IN OUTBOUND AND INBOUND SALES CAMPAIGN . STRONG PERSUASION SKILLS AND HIGHLY DYNAMIC COMMUNICATIN SKILLS IN
DEALING WITH ALL KINDS OF CLIENTS.
Nominated Top Seller for 3 months.
Customer Support Executive
Hands on Customer support and technical support knowledge. Carried out jobs duties of Helping customers with all kinds of complaints and
questions, Providing customers with information about products and services, taking orders, and process returns. Engange cusotmers towards
generation references for the products.
Improve the Product value and Image by helping customers understand the product and converting frustrated customers intos cosumers.