I am Subhan Ahmed, I have completed DIT from Szabist, online courses Google IT Support Professional Certificate, and also studying IBM Technical Support at Coursera, I am a motivated and skilled individual seeking new opportunities and researching new things about IT Support Roles and I'm passionate about continuously learning in the IT field and supporting people to solve their technical problems and I love to solve problems solutions, fixing issues and troubleshooting hardware, software, networking, mobile related problems and I also gain more information about my field I am a seeker of knowledge I always try to find solutions about problems in IT Support role.

The Skills I Have Learned From GOOGLE IT SUPPORT PROFESSIONAL CERTIFICATE:

Customer service
Basic computer architecture
Operating systems (Windows 10, 11, Linux Ubuntu, Mint, MacOS)
Remote connection and virtual machines
Computer networking
Software management
Troubleshooting
Mobile Troubleshooting
Routing concepts
VPNs and proxies
Package and software management
Process management
Resource monitoring
Systems administration
Configuration
Centralized management
Implementing/managing directory services
Data management and recovery
Cryptology/Encryption
IT security
Network security