概要

Managing all the activities at consumer service center
To make sure service center will serve customers by providing information
Supervise service center staff for consumer asset product service
Ensure that customer complaints are received and forwarded to problem resolution department and customer are provided accurate information courteous service
Coordinate for implementation of service strategy at branches
Maintain close liaison with the local management of Sales, CIU , EAMU and OPS.
E

工作经历

公司标识
supervisor service center
Dubai Islamic Bank Pakistan Ltd
Mar 2013 - 代表 | Lahore, Pakistan

公司标识
Admin Manager
Urban Developers
Mar 2010 - Jul 2013 | Lahore, Pakistan

To maintain all office activities
manager customers queries and complaints and resolve them properly
To maintain and fulfilling all prior plot tranfer requirements

公司标识
Consumer Sales Officer
National Bank of Pakistan
Feb 2005 - Apr 2010 | Lahore, Pakistan

Mortgage sales officer

公司标识
Sales Officer National Bank Of Pakistan
National Bank of Pakistan
Feb 2005 - Mar 2010 | Lahore, Pakistan

Sales Officer banking industry

学历

Institute of Management Sciences
硕士, , MBA‎
Human Resource Management
CGPA 2.5/4
2015
University of the Punjab
, B.Sc‎
所占比重 51%
2005
Shalimar College For Boys Lahore
, F.Sc Pre-Engineering‎
所占比重 45%
2000
WAPDA BOYS HIGH SCHOOL
, Matric in Science‎
所占比重 55%
1997

技能

熟练 Administration Knowledge
熟练 Commercial Retail Banking
熟练 Customer services and Quality management
初学者 Human Resources
熟练 Relationship Management
熟练 Telemarketing

语言

中级 英语

Abid 联系人

Usama Maoud
Meezan Bank Limited