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概要
Friendly and efficient customer service team member devoted to customer satisfaction with service and support. Knowledgeable about industry standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
项目
工作经历
Travel Consultant
Crafting Umrah and holiday trips, as well as providing comprehensive
services for worldwide airline tickets and visa assistance.
Customer Relationship Officer
Serve as the primary point of contact for customers, addressing
inquiries, resolving issues, and providing assistance with banking
products and services. Assist customers with account opening,
closing, and modifications, including handling documentation and
verifying information.
Customer Relationship Officer
Serve as the primary point of contact for customers, addressing
inquiries, resolving issues, and providing assistance with banking
products and services. Assist customers with account opening,
closing, and modifications, including handling documentation and
verifying information.
Customer Support Executive
Established and monitored customer service standards using
recognized benchmarks. Provided support to OLX users, focusing on
Moderation, Content Quality, Thor, and Customer Management &
Featured AD Segments.
Customer Services Officer
Provided expert support and troubleshooting services via telephone
and web chat. Managed DiGi Malaysia Telecom & Telenor Digital
International campaigns on both the front and back end. Educate
customers about available services, features, and benefits to assist
them in making informed decisions
