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概要
I am an experienced HR Officer/Admin with expertise in Microsoft Office, document management, sales presentations, teamwork, and management. My work experience includes managing and maintaining records, collaborating with various departments, and enforcing compliance with document control procedures and regulations. In addition, I have worked as an HR & Admin Officer, Senior Salesperson, and Cashier, demonstrating my ability to handle multiple roles. I received the Employee of the Month award from Physicians Revenue Group, Inc. for my outstanding performance. I am skilled in team management, presentation skills, human resources Employee of the Month award from Physicians Revenue Group, Inc. for my outstanding performance. I am skilled in team management, presentation skills, human resources information systems (HRIS), communication, Microsoft Excel, and document management.
工作经历
HR & Admin Officer
Responsibilities
Manage and maintain accurate and organized records of all important documents, ensuring timely access and retrieval.
Collaborate with various departments to ensure the timely and accurate submission of all necessary documents.
Manage employee relations issues, including conflict resolution, resolution, and disciplinary actions.
Monitor and enforce compliance with internal and external document control procedures and regulations.
Maintain employee records and ensure data accuracy and confidentiality.
Maintain office files and ensure data accuracy and confidentiality.
Maintain the document control system, including creating, recusing, and distributing documents.
Onboarding of new hires. Maintaining employee cards and Generating PR.
Preparing Employment Contracts/Appointments/Offers/Bank letters for new hires.
Maintaining physical file database and Maintaining Stationery.
Scanning physical files and all the documents related to employees.
Uploading physical files and employee documents on FlowHCM.
Maintaining WhatsApp group for addition and deletion of employees.
Senior Salesperson
Responsibilities
Welcome and greet customers as they enter the pharmacy.
Provided exceptional customer service, ensuring customer satisfaction and repeat business.
Trained and mentored junior sales staff, contributing to the growth and development of the team.
Build and maintain relationships with existing customers to ensure long-term loyalty and repeat business.
Stay up-to-date with industry trends and developments, and adjust sales strategies accordingly.
Successfully managed sales operations, consistently exceeding sales targets
Manage the sales process from initial contact through to closing deals and post-sales follow-up.
Collaborate with other members of the pharmacy team to meet sales targets and goals.
Stock shelves and maintain inventory levels.
Maintain a clean and organized sales area.
Operate the cash register and process transactions accurately and efficiently.
Cashier
Responsibilities
Greeting customers and answering their questions.
Processing prescription orders and refills.
Handling financial transactions, including taking payments.
Maintaining accurate and up-to-date records of transactions.
Restocking shelves and keeping the pharmacy clean and organized.
Assisting with inventory management and ordering supplies as needed.
Providing general customer service, including assisting customers with locating products and answering questions about medication and health-related products.
Conducted cash transactions, reconciled tills, and maintained accurate records of daily sales.Assisted customers with product information and resolved any issues in a timely and professional manner.Maintained a clean and organized work area, contributing to the overall appearance and efficiency of the store.