I Muhammad Sohaib got a Bachelor of Science Degree In Information Technology BS( IT) in 2019 and Certified Information Systems Security Professional (CISSP) and got other certificates of IT. I have been providing IT support since 2019 and have experience in various organizations (Agriculture, Health Care, clothes, and Fashion). Installation of Windows 07,10, 11, Windows Server & Virtual Machines (VMWare) and its troubleshooting. Local Group Policies implementation, Microsoft management console, Registry editor, Restriction of users rights and its management. Having detailed in-depth knowledge of ERP systems, SAP, MIS, RMS, and POS. Routers, Switches, TCP IP, DHCP, Static IP, DNS, VPN, Firewall configuration and troubleshooting. IP CCTV Cameras Installation, Configuration, Maintenance & Troubleshooting. Barcode printers & Scanners calibration, Documents Printers & Scanners installation and repair. Port forwarding. RDP, FTP, POP, IMAP, SMTP. IT Project management, Vendor negotiation, IT Budgeting, and buying.
Responsible for maintaning and managing information technology systems and networks.
Ensure the functionality and efficiency of computer networking by establishing protocols, providing technical support and advising on IT choices.
User configuration in Office 365 and office 2021 & 2019.
Troubleshooting of Office 365 and Onedrive.
Installation and User rights configuration in Windows 11 and 10.
Configuration of Local group policy, Application control management and MMC.
Providing end user support to all the users at plant.
Installing and configuration of Kaspersky antivirus.
IP CCTV Cameras management, Installation, Troubleshooting.
Monitoring and troubleshooting of LAN & WAN Network.
Management of Routers, Switches, Access Point.
Employees attendance and rights Management in ZKTeco machine.
SAP Installation and Configuration.
Ensure IT local buying under budget and collaboration with vendors.
Highlight the areas that needs to be enhanced.
Helping the users for online meetings conducting.
Computer hardware repair and upgradation.
Any other task assigned by the management.
Manage & monitor all installed system and infrastructure.
Install, configure, Test and Maintain operating systems, application software’s and system management tools.
Proactively ensure the highest levels of system & infrastructure availability.
Management and responsible of all IT infrastructure of all South Punjab branches
(Collection point).
Network design, Configuration, Security, Monitoring and Maintenance. Make sure smooth working of MIS and its replication.
install the HILLSTONE Firewall and configure PPPOE dialing.
Monitoring of P2P VPN.
Monitoring, troubleshooting and installation of IP CCTV cameras. Switches, routers monitoring & deployment.
Monitoring and troubleshooting the LAN and WAN network.
Assist users on daily basis issues relates to Hardware, Software and OS locally and remotely to all (South Punjab Branches).
Evaluate the current network to identify areas that needs to be enhanced. Resolve issues related to the MIS (Management information system) Software. Ensure smooth working of PABX.
Installing, Configuration and monitoring of IT Hardware and network devices. Troubleshooting of Printers, Scanners and Barcode scanners.
Monitoring and troubleshooting of Attendance machine\'s software and hardware. Train staff to new IT equipment and software for smooth working.
Make sure analyzer machines of (Chemistry, Hematology and Parasitology) work smooth with MIS Software.
Ensure that the Data of Analyzer machine is auto transfer to MIS
Maintenance and troubleshooting of DC, ensure smooth working of Remote Servers.
Management of Data center and storage Servers.
Assist users on daily basis issue related to OS, Software and Hardware locally and remote assistant.
Network and CCTV Cameras installation and troubleshooting.
Monitoring and troubleshooting of LAN, WAN, Switches and routers.
Maintain security, backup & redundancies strategies setup user account, permissions &
passwords.
Maintain Data backup of all computers.
Ensure IT issues routing through users Email and response level time from IT as follows. Installation of SAP when required.
Administration of Attendance machine
(Employee registration, deletion and their control rights). Documentation of all IT assets and maintain stock.
Vendor dealing and negotiation about their rates, Services and quality products.
New software, freeware availability from Market/online. Resolve Official Email downtime on priority.
Ensure resolution of Server/internet downtime on priority.
Ensure IT asset inventory is maintained.
Manage IT purchasing under budget and propose cost effective products. Resolve issues related to Printers, Scanners and photocopier machines. Manage IT Ticketing system properly and response level time
Worked on setting up the IT infrastructure and managed the development of the ERP system.
Maintenance of network and security.
Installed the CCTV Cameras and troubleshooting. Coordinate with ISP for any bandwidth related issues. Regularly maintain and update IT Inventory.
Assists users on daily basis issues.
Any technical task assigned by the management.