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Muhammad Zeeshan
Software Engineer
ExpertFlow - Lahore, Pakistan
工作经历
Software Engineer
ExpertFlow
Jan 2022
- 代表
| Lahore, Pakistan
Working on IVR ( Interactive Voice Response).
Working on different Cisco Tool.
Working on Cisco IP communicator, Cisco Unified Call Studio.
Working on database MS SQL.
IT Support Engineer
Pakistan Telecommunication Company Limited (PTCL)
Jan 2021
- Sep 2021
| Islamabad, Pakistan
IT support Engineer
Pakistan Telecommunication Company Limited (PTCL)
Jan 2021
- Sep 2021
| ICT, Pakistan
IT Support engineer.Manage and service 2nd line support tickets reassigning high-level tickets where necessary.• Configure client computer systems and assist with troubleshooting issues.• Understanding of endpoint environments, including support for Windows 8 to Windows 10, MS Office 2013 to 36.Provide troubleshooting resolutions for Enterprise solutions such as Firewalls, Antivirus, Office 365, VOIP Phone Systems.
Customer Support Exective
IBEX GLOBAL
Oct 2020
- Dec 2020
| Islamabad, Pakistan
学历
International Islamic University
学士,
,
BSIT
Information Technology, Compter Science
CGPA 3.2/4
2020
International Islamic University
硕士,
,
BS
CGPA 3.2/4
2020
FBISE
中级／A级,
,
I.C.S
Computer Science
所占比重 60%
2015
FBISE
非预科,
Matric in Science
Computer Science
Completed
2013
技能
初学者
CSS
中级
Accounts Administration
中级
Active Directory
中级
Admin Assistantce
中级
Application Networking
初学者
Bootstrap
初学者
Cisco Routers Knowledge
中级
Committed
初学者
Compliance
中级
Computer Hardware Installation
中级
Computer Software
中级
Configuring Software
中级
Control Points Knowledge
中级
Coordination Abilities
熟练
Coordination Skilla
初学者
Cover Letter
中级
Creative Desing Skills
中级
Cross-Cultural Communication Skills
中级
CSS
中级
CSS3
中级
CSS3
初学者
Customer Acquisition
中级
Customer Support
中级
Database Entry
中级
DHCP
中级
E-Mail Knowledge
中级
Eglish Communication Skills
中级
Electrical Programming
中级
Email List Management
中级
English Language
中级
English Writing
中级
Excel
中级
Financial and Budgeting Skills
中级
Fluency in Bengali
熟练
Handle Multiple Priorities
中级
Handling Assignments
初学者
Hardware Troubleshooting
熟练
Help Desk
中级
HFO Operations Handling
初学者
HTML
中级
HTML5
中级
Installation and Software Configuration Skills
中级
Installation Process
中级
Internet Troubleshooting
初学者
ISP Troubleshooting
中级
IT Background
初学者
IT Recuritment
熟练
IT Skills
中级
IT Support
熟练
Japanese & Korean Language Proficiency
语言
中级 英语